Jordan Copley

Raleigh,North Carolina

Summary

Experienced Car Salesman with a demonstrated track record of effectively communicating with customers and negotiating successful sales. Proficient in building strong customer relationships and providing exceptional service. Experienced in successfully exceeding sales targets and achieving high customer satisfaction. Highly skilled in sales, negotiation, and customer service. Proud of receiving the Team Leadership Award for consistently surpassing sales targets and the Customer Satisfaction Award for delivering outstanding service. Motivated to join a company where I can contribute my expertise and drive success.

Overview

years of professional experience

Work History

Car Salesman

Capital Ford Raleigh

01.2016 - Current

Assisted customers in choosing the right vehicle for their needs, resulting in a 25% increase in monthly sales
Conducted test drives and explained vehicle features to customers
Negotiated pricing and financing options with customers
Collaborated with the marketing team to develop effective sales strategies.
Negotiated with banks for approval of challenging credit approvals

Car Sales Associate

Boyd Automotive of Oxford

01.2015 - 01.2016

Assisted the sales team in achieving monthly sales targets, resulting in a 30% increase in overall sales revenue
Provided product knowledge to customers and addressed their inquiries
Managed leads and followed up with potential customers to convert them into sales
Participated in sales training programs to improve selling techniques.

Technical Sales Consultant

Verizon Wireless

01.2013 - 01.2016

Developed and maintained relationships with customers to ensure repeat business and referrals
Performed cold calls and visited local businesses to generate new leads
Created detailed phone, home internet, hot spot devices and tablet presentations to showcase features and benefits
Prepared and negotiated contracts with customers and provided ongoing customer and technical support
Received top salesman award 2 consecutive years.

Education

Northern Vance Highschool

Henderson, NC

Skills

Sales
Customer Service
Negotiation
Communication
Relationship Building
Product Knowledge
Lead Generation
Contract Negotiation
Conflict Resolution
Lead Follow Up
Customer Relationship Management
Sales Conversion
Issue Resolution

Upselling strategies
Goal Setting
Price Negotiation
Market understanding
Follow-up skills
Persuasive communication style
Sales closing
Building rapport
Competitive
Sales Strategies
Financing knowledge
Product Demonstrations

Websites

www.linkedin.com/in/jordan-copley

Industry Expertise

Average a total of 16-20 units sold per month
Hold front end gross on 90% of sales

Strengths

Effective Communication, Regularly communicated with customers, resulting in a 20% increase in customer satisfaction.
Negotiation Skills, Successfully negotiated pricing and terms with customers, resulting in a 15% increase in sales revenue.
Customer Service, Provided exceptional customer service, resulting in a 10% increase in customer retention.

Timeline