Richard Guerrero
Abilene,TX
Summary
Dynamic Salesman with a proven track record of success in car sales and general sales environments. Consistently promoted to leadership positions due to exceptional managerial skills and a results-driven approach. Expertise in customer service, possessing outstanding interpersonal abilities that foster strong client relationships. Known for goal-oriented and self-motivated work ethic, consistently exceeding targets and driving revenue growth. A quick learner with a relentless drive to excel, combined with great people skills, ensuring effective team collaboration and superior performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Car Salesman
Nissan
Abilene
12.2023 - Current
- Greeted customers in a friendly and professional manner.
- Provided detailed information about vehicles, including features, benefits, and warranties.
- Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
- Assisted customers in selecting the vehicle that best suited their needs and budget.
- Demonstrated vehicles to potential buyers on test drives around the dealership lot.
- Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
- Resolved customer complaints promptly and professionally while upholding dealership policies.
- Attended monthly meetings with managers to discuss upcoming promotions or initiatives.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Educated customers about sales processes, warranty requirements and service standards.
Assistant Manager
Mister Car Wash
Abilene
08.2021 - 12.2023
- 1
- The face of mister car was that helps the customers with any and all needs, either in person or over the phone
- Running an iOS tablet and selling memberships is the main job
- Directing traffic and also cleaning the cars 2
- Customer service was my original position but having gone through the MIT program with Mister Car Wash I have been promoted to Assistant Manager where I have been flexible and worked at multiple locations as a manager learning along the way and growing rapport with the team around the region.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
Groundskeeper
Elmwood funeral home
Abilene, TX
03.2018 - 08.2021
- Mostly landscaping duties: mowing, string trimming, hedge trimming, tractor and backhoe experience, ground levelling, digging graves, tamping dirt.
- Swept and raked leaves, debris and other materials from grounds;.
- Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions;.
- Inspected lawns for weeds, pests or other signs of damage;.
- Trimmed trees, shrubs and hedges using hand tools such as shears and pruners;.
- Watered plants, flowers and turf to maintain healthy growth;.
- Applied fertilizers and pesticides according to regulations;.
- Operated mowers, tractors and other equipment in a safe manner;.
- Repaired irrigation systems including valves, sprinklers and pipes;.
- Assisted with landscaping projects such as laying sod or planting trees;.
- Fabricated benches for seating areas within the grounds area;.
- Cleaned gutters to ensure proper drainage of water away from buildings ;.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Moved leaves and grass clippings using leaf blower.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Used hand-held tools to maintain green spaces.
Bakery Lead
SHIPLEY DO-NUTS
Abilene
06.2020 - 04.2021
- Managed store.
- Baker.
- Trainer.
Chick fil a certified trainer
Chick-fil-A
Abilene
10.2018 - 12.2019
- Training and implementing our core values in all new team members joining our team
- Getting all new team members ready for the fast paced work required.
McDonalds Cook
McDonald's
Abilene
04.2017 - 04.2018
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Warehouse Manager
JJs moving and storage
Abilene
08.2008 - 03.2017
- Mover and warehouse manager
- Receiver, forklift operator
- Organizing the warehouse and repairing crates for delivery.
Cook
Blue sky
Abilene
02.2014 - 07.2014
- Line cook, fry cook, prep, and help
Head Cook/Supervisor
The Flipping Egg
Abilene
03.2011 - 02.2012
- Ran whole kitchen, did after hour donation benefits
- Lead cook and kitchen head.
Education
Some college - Basics only
Cisco College
04.2012
Basics only - Basics only
Cisco College
04.2011
High school diploma or GED -
Premier High School
Abilene, TX03-2010
Skills
- CRM software
- Negotiation
- Forklift Operator (7 years)
- Groundskeeping
- Moving Experience
- Heavy Equipment Operation
- Supervising Experience
- Food Service
- Mowing
- Stocking
- Power tools
- Management
- Crew management
- Customer service
- Oil change
- Driving
- Van driver
- Restaurant experience
- Culinary experience
- Hand tools
- Materials handling
- Kitchen management
- Leadership
- Team management
- Delivery driver experience
- Screen printing
- Windows
- Sales
- IOS
- Typing
- Inside sales
- Operating systems
- Retail sales
- Customer support
- Assembly
- GPS
- Basic math
- Phone etiquette
- Direct sales
- Store management
- Negotiation
- Supervising experience
- Presentation skills
- Shift management
- Serving
- Forklift
- Cooking
- Analysis skills
Business development
Certification
- Driver's License
- Food Handler Certification
- ServSafe
- CPR Certification
- CNA
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Car Salesman
Nissan
12.2023 - Current
Assistant Manager
Mister Car Wash
08.2021 - 12.2023
Bakery Lead
SHIPLEY DO-NUTS
06.2020 - 04.2021
Chick fil a certified trainer
Chick-fil-A
10.2018 - 12.2019
Groundskeeper
Elmwood funeral home
03.2018 - 08.2021
McDonalds Cook
McDonald's
04.2017 - 04.2018
Cook
Blue sky
02.2014 - 07.2014
Head Cook/Supervisor
The Flipping Egg
03.2011 - 02.2012
Warehouse Manager
JJs moving and storage
08.2008 - 03.2017
Some college - Basics only
Cisco College
Basics only - Basics only
Cisco College
High school diploma or GED -
Premier High School
Similar Profiles
Bradley LindsayBradley Lindsay
Mechanic at NissanMechanic at Nissan
Michael C. Stephens Jr.Michael C. Stephens Jr.
NA at NissanNA at Nissan
Sandra VannSandra Vann
Receptionist at NissanReceptionist at Nissan
April BlountApril Blount
Team Leader at NissanTeam Leader at Nissan
Mihee KotatsuMihee Kotatsu
General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.