Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Corbett

Waianae,Hawaii

Summary

Experienced Client Manager with 7 years experience in development and management of contracts. Excellent communicator dedicated to developing positive long-term client relationships thriving in fast-paced work environment. Over 7 years of managing university security for

  • Temple University
  • University of Penn
  • Drexel University
  • Hawaii Pacific University
  • Chaminade University

Overview

7
7
years of professional experience

Work History

Client Manager

Aliied Universal
Honolulu, HI
01.2017 - Current
  • Developed and maintained relationships with clients to understand their needs and provide solutions.
  • Organized and led client meetings to discuss project progress, timelines, budgets, and other pertinent information.
  • Provided support to clients during implementation of new products or services.
  • Resolved customer complaints in a timely manner through effective communication techniques.
  • Developed strategies for increasing customer loyalty by understanding their expectations and preferences.
  • Maintained accurate records of all interactions with customers including emails, phone conversations.
  • Developed training programs for team members focused on improving customer service skills.
  • Developed long-term rapport with clients to cultivate loyalty.
  • Provided timely and accurate delivery of client communications.
  • Focused on achieving highest level of expectations to meet client and company satisfaction.
  • Supported sales team members to drive growth and development.

Education

High School Diploma -

Lawton High School
Lawton, OK
07-2007

Skills

  • Client Services
  • Team Oversight
  • Operations Management
  • Account Management
  • Strategic Planning
  • Continuous Improvement
  • Client Relations
  • Self Motivation
  • Relationship Building
  • Performance monitoring
  • Health and safety compliance
  • Workflow Optimization
  • Contract Management
  • Customer Service
  • Performance reporting
  • Contract Development
  • First Aid Training
  • Team building

Timeline

Client Manager

Aliied Universal
01.2017 - Current

High School Diploma -

Lawton High School
Jordan Corbett