Jordan Courtney
Bridgeport,PA
Summary
Knowledgeable hospitality professional with robust background in senior living. Demonstrated leadership and team-building skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Dining Services Manager
Brightview Senior Living
05.2024 - Current
- Responsible for leading the dining services staff to ensure a vibrant and safe dining experience for residents and guests and an efficient dining room operation.
- Prepare schedules for dining servers, ensuring adequate staffing and appropriate distribution of assignments.
- Personally conduct the hiring, onboarding, and training of new dining servers.
- Manage the day-to-day operations of a dining department responsible for a community of 160 residents.
Volleyball Coach
La Salle College Highschool
02.2021 - 06.2024
- Provide guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborate with fellow coaches to share best practices, leading to overall program improvement.
Concierge/Sales Assistant
Brightview Senior Living
03.2022 - 05.2024
- Greet residents and guests of the community, serving as the first line of contact.
- Perform various tasks in the business office including processing invoices and auditing community files.
- As Sales Assistant, conduct personal visits with potential residents, plan and execute marketing events, help manage lead database, make sales calls, and coordinate move-in process.
Intern
Brightview Senior Living
01.2020 - 05.2020
- Learned the basic functions of all community department heads with a focus in sales and marketing.
Education
Bachelor of Arts - Sociology And Communications
Loyola University Maryland
Baltimore, MD05-2020
Timeline
Dining Services Manager
Brightview Senior Living
05.2024 - Current
Concierge/Sales Assistant
Brightview Senior Living
03.2022 - 05.2024
Volleyball Coach
La Salle College Highschool
02.2021 - 06.2024
Intern
Brightview Senior Living
01.2020 - 05.2020
Bachelor of Arts - Sociology And Communications
Loyola University Maryland
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