Jordan Covington

Logical Analyst polished in maintaining system processes, conducting requirement analysis and defining configuration specifications. Reputable and hardworking professional with 3-5 years of hands-on experience developing and providing in-depth analysis of customer service offerings and performance metrics. Tech-savvy leader possessing solid SQL query writing skills coupled with deep knowledge of visualization tools and techniques.

• Web Development Fundamentals, IBM
• Cybersecurity Fundamentals, IBM
• Introduction to the Threat Landscape 2.0, Fortinet
• Fortinet Certified Fundamentals Cybersecurity, Fortinet,
• Introduction to Network Analysis, Security Blue Team
• Introduction to OSINT, Security Blue Team
• Microsoft Copilot for Security

• Led the capstone project of developing an Access Database that simplified the immense amount of data that our stakeholder was utilizing.
• During my internship I constructed a database that consisted of the IT hardware equipment/software equipment in a query form that allowed for easy manipulation of data for the employees upon my departure.
• Kept a 99.9% SLA during my time at Blue Cross Blue Shields supporting external, internal users. Became a key partner in mentoring new employees and assisting in their transitioning period.
• Became the head member of the project and worked in conjunction with Project Manager/Stakeholders to implement new solutions for simplifying data record/tracking of the new umo related products.
• Helped create multiple reports for various contractors/stakeholders importing data that was pertinent to providing it to their customers.