JORDAN CRUZ
Lubbock,TX
Summary
A highly motivated aspiring human resources professional with a strong foundation in leadership, recruitment, and employee development. Demonstrates exceptional organizational skills and a results-driven approach to improving workplace performance. Experienced in overseeing diverse teams, developing talent acquisition strategies, and fostering collaborative work environments to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Operations and Marketing Manager
The Roof Restaurant and Bar
04.2021 - Current
- Led the hiring, training, and supervision of a team of 10+ security staff, improving operational efficiency and team cohesion
- Designed and implemented effective employee performance review processes to enhance accountability and professional growth
- Organized team-building initiatives and improved communication channels, resulting in a 20% increase in team satisfaction
Founder/CEO
Clutch Culture Creative, LLC
08.2020 - Current
- Recruited and led a creative team to execute marketing campaigns for small businesses, achieving over 40,000 views and counting.
- Developed onboarding programs and role-specific training for team members to align with company goals
Car Sales Consultant
B&R Eagle Motors
03.2023 - 08.2024
- Maintained a consistent record of achieving 40% above sales targets through exceptional client relationship management
- Trained and mentored new sales associates, focusing on communication and negotiation techniques, leading to a 15% team performance boost
Summer Intern
RevoTRAC Resource Management Systems
05.2023 - 08.2023
- Collaborated with Marketing and HR teams to streamline communication processes through innovative marketing content and organizational development projects.
Education
BBA - Marketing; Minor in Human Resource Development
Texas Tech University, Rawls College of Business
Lubbock, TX12.2024
Skills
- Talent Acquisition
- Team Leadership
- Employee Training
- Digital Marketing
- Project Management
- Microsoft Office
- Research & Analysis
- SEO Certified
- New Product Development
Leadership
President
Raider Entrepreneurship Club, Texas Tech University
- Co-founded and managed the club to support aspiring entrepreneurs, coordinating weekly workshops on leadership and organizational development.
Timeline
Summer Intern
RevoTRAC Resource Management Systems
05.2023 - 08.2023
Car Sales Consultant
B&R Eagle Motors
03.2023 - 08.2024
Operations and Marketing Manager
The Roof Restaurant and Bar
04.2021 - Current
Founder/CEO
Clutch Culture Creative, LLC
08.2020 - Current
BBA - Marketing; Minor in Human Resource Development
Texas Tech University, Rawls College of Business
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