Jordan Davoli

Interacted with customers by phone, email, or in-person to provide information.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.