Jordan Day

• Remain poised when dealing with difficult customers and busy shift
• Keep server areas clean and stocked
• Controlled cash and credit card payments
• Greeted new customers, discussed specials, and took drink orders.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs to at-least 50 customers per day.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.

- Assisted in facilitating creative writing workshops for incarcerated youth

- Mentored incacerated youth with goals of improved communication and writing skills, as well as successful reentry into society

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs to at-least 50 customers per day.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.

• Safety planning with survivors of elder abuse, domestic violence, and sexual assault
• Answered questions regarding PPO process and paperwork
• Explained / Assisted in PPO process
• Attended client court hearings
• Inputted data into agency’s database regarding client interaction
• Other miscellaneous tasks that are relevant to working with survivors of trauma.