Summary
Overview
Work History
Education
Skills
Websites
Other
Languages
Timeline
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Jordan Day

Springville,UT

Summary

Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.

Overview

8
8
years of professional experience

Work History

Supply Chain Manger/Chief Operating Officer

Modern Missionary/Odion Menswear
05.2021 - Current
  • Spearheaded strategic planning initiatives for long-term growth and profitability.
  • Developed high-performing teams through effective hiring, training, and performance management strategies.
  • Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.


Warehouse Manager

Modern Missionary
09.2019 - 04.2022
  • Manage product orders and shipments to 9 B2B and 5,000+ B2C customers
  • Promoted due to attention to detail, proven process improvement, and leadership skills
  • Create tracking and accountability processes to improve inventory accuracy and improve fulfillment speed.

Assistant Manager

Modern Missionary
02.2018 - 08.2019
  • 8% improved sales by training and mentoring 6 sales associates
  • 5% increase in revenue through marketing system that allows customers to see product quality
  • Ensure 98% on-time inventory delivery by accurately ordering over 1,000 SKUs from 15 vendors.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Sales Associate/Inventory Manager

Modern Missionary
07.2017 - 01.2018
  • 10% asset value increase by designing an accurate monthly inventory update system
  • Top sales associate for 24 out of 25 months of employment due to interpersonal skill application
  • Achieved $15K year-over-year personal sales increase for 2019 by implementing improved marketing tactics.


Volunteer Representative

The Church of Jesus Christ of Latter-day Saints
07.2015 - 06.2017
  • 10% greater unit output by leading 10 training classes to 30 peers in culture & teaching skills
  • Enabled accurate and efficient communication with natives by achieving fluency in Indonesian language
  • Set goals & intermediate milestones using project management methods w/ one-on-one follow-up for results.

Education

Bachelor of Science in Global Supply Chain Management -

Brigham Young University, Marriott School of Business
Provo, UT
12.2021

Skills

  • International Business
  • Performance Measurement
  • Vendor Management
  • Workforce Planning
  • Conflict Resolution
  • Team Leadership
  • Data-driven Decision Making
  • Time Management
  • Problem Solving

Other

  • Advanced Excel skills (pivot tables, solver)
  • BYU football and Chicago Cubs baseball are my passions (Cubs fan even before 2016)
  • Eagle Scout

Languages

Indonesian
Professional Working

Timeline

Supply Chain Manger/Chief Operating Officer

Modern Missionary/Odion Menswear
05.2021 - Current

Warehouse Manager

Modern Missionary
09.2019 - 04.2022

Assistant Manager

Modern Missionary
02.2018 - 08.2019

Sales Associate/Inventory Manager

Modern Missionary
07.2017 - 01.2018

Volunteer Representative

The Church of Jesus Christ of Latter-day Saints
07.2015 - 06.2017

Bachelor of Science in Global Supply Chain Management -

Brigham Young University, Marriott School of Business

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Jordan Day