Proactive professional with extensive experience in customer service and multitasking within fast-paced environments. Recognized for strong teamwork and organizational skills, ready to contribute to improved guest experiences and operational success.
Overview
13
13
years of professional experience
Work History
Bartender
PJ’S Tavern 56
Okmulgee, OK
05.2019 - 06.2025
Crafted signature cocktails and customized drinks based on customer preferences.
Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Trained and mentored new bartenders on techniques and operational standards.
Implemented efficient workflow processes to improve service speed during peak hours.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Front Office Assistant
Jandebeur’s MotorSport Park
Okmulgee, OK
05.2021 - 07.2025
Managed front desk operations, ensuring efficient check-in and check-out processes.
Coordinated scheduling for events and meetings, optimizing facility usage.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate records of daily transactions and visitor logs.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Responded to inquiries from callers seeking information.
Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
Bartender
Ike’s Pub & Grill / 102 Flatbread Pizza Wine Bar
Okmulgee, OK
06.2012 - 06.2018
Collaborated with kitchen staff to create drink pairings for menu items.