Jordan DeLeon

• Administration

- Observation of Flexologists and studio operations: observe and note-taking on ability of Flexologist to complete different components of stretch experience and ability to facilitate appropriate "ecosystem"

- Evaluation and coaching of new Flexologists: emphasize Flexologists role in the complete stretch experience (hard skills, soft skills, technical skills) as they relate to clients' flexibility training program - Performance review for all Flexologists: complete quarterly meetings to establish strengths, opportunities for growth, and goals for each Flexologist.

- Continuing education: ability to develop and deliver coherent presentations for Flexologists/employees and other studio/franchise/corporate leadership

- Collaborate with GM to create studio culture that aligns with StretchLab (5) Values and provide a support system for Flexologists to voice praise, concerns, and questions.

• Knowledge

- Advanced anatomy and physiology - Foundational and some advanced understanding of injury and tissue recovery

- Applied understanding of human biomechanics and associated theories - Foundational understanding of red flags and referral practices

- Foundational and some advanced movement/orthopedic assessment (see CPT scope of practice)

- Understanding and application of principles of periodization (and continuity of care)

- Foundational understanding leadership and team development.

• Technical Skills

- Experience and familiarity with a note-taking system for continuity of care

- Proficiency in common software/applications (email/Gmail, Google Drive/Microsoft, etc.)

- Competency with the creation/editing of presentations, spreadsheet(s) and document(s)

- Advanced competency in ClubReady functions.

• Hard Skills

- Foundational and some advanced proficiency in providing physical stretch experience

- Able maneuver a studio environment, stand for extended periods of time, and/or change physically demanding postures frequently

- Able to adjust stretching techniques to accommodate own ergonomics and client's stretch according to appropriate safety guidelines and variations/differences in anatomical needs

• Soft Skills

- Comfortable with public speaking and has the ability to create change

- Communicates effectively with team members and other members of leadership

- Exhibits empathy and understanding and able to develop rapport with clients and team members

- Ability to critically think and problem solve (biomechanics and leadership)

• Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
• Enforced safety procedures with all patients.
• Maintained supply inventory by placing orders when supplies ran low.
• Coordinated daily activities of patients to support them in their individual care programs.
• Worked with patients from age 7 to late 90's.
• Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
• Set up equipment ahead of treatments to maintain smooth appointment schedules.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Communicated with physicians to provide updates on patient care.
• Maintained care continuity through multidisciplinary teamwork and collaboration.
• Adapted exercises to suit varied ages and abilities for personalized patient care.
• Provided mobility support during patient transfers and ambulation, limiting further damage.
• Improved patient mobility using passive and active therapeutic exercises.

• Supervised shipping and receiving, distribution and workplace safety.
• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and handling operations.
• Maintained high levels of accuracy in daily operations.
• Completed daily operations on time and maintained high standards of accuracy.
• Operated warehouse material handling equipment correctly to move loads.
• Oversaw inventory control levels and verified compliance with storage and organization processes.
• Performed troubleshooting to resolve issues with equipment, devices and products.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.