Jordan Dennison
Sandy,UT
Summary
Skilled in joint taping and adept at building relationships, I leveraged my multitasking and surface preparation expertise at Wasatch Artisan Plaster to enhance project efficiency and client satisfaction. My proactive approach and dedication to worksite safety led to a noticeable improvement in team performance and a reduction in project completion times.
Overview
7
7
years of professional experience
Work History
Apprentice Plasterer
Wasatch Artisan Plaster
04.2023 - Current
- Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
- Prepared and mixed paste, cement and mortar for projects.
- Applied coats of plaster or stucco to structure surfaces using trowels, brushes or spray guns.
- Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
Service Manager
Transwest Mobile Truck Repair
03.2021 - 04.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Service Manager
Pep Boys
12.2018 - 03.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Service Advisor
Doug Smith Subaru
09.2018 - 12.2018
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Apprentice Electrician
Alder Electric
03.2018 - 09.2018
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
Electrical Apprentice
BHI
07.2017 - 03.2018
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Education
High School Diploma -
Lone Peak
Cedar Hills, UT05-2004
Associate of Applied Science - Automotive / Diesel
Mountain Land Applied Tech
American Fork, UT03-2002
Skills
- Joint taping
- Ceiling repair
- Measuring skills
- Worksite safety
- Power tool operation
- Surface preparation
- Teamwork
- Attentive to detail
- Problem-solving
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Relationship building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Apprentice Plasterer
Wasatch Artisan Plaster
04.2023 - Current
Service Manager
Transwest Mobile Truck Repair
03.2021 - 04.2023
Service Manager
Pep Boys
12.2018 - 03.2021
Service Advisor
Doug Smith Subaru
09.2018 - 12.2018
Apprentice Electrician
Alder Electric
03.2018 - 09.2018
Electrical Apprentice
BHI
07.2017 - 03.2018
High School Diploma -
Lone Peak
Associate of Applied Science - Automotive / Diesel
Mountain Land Applied Tech
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