Jordan Dineen
Pawtucket,Rhode Island
Summary
Focused Fraud Analyst with highly developed skills that truly shine when identifying anomalies and teaming up with staff members for brainstorming purposes. A valuable and committed professional with dynamic communication and interpersonal skills. Ready to take on a new role with a company where a strong work ethic and calm demeanor will be appreciated.
Overview
6
6
years of professional experience
Work History
Sr. Fraud Analyst
Sharon & Crescent United Credit Union
Sharon, MA
05.2023 - Current
- Monitored customer accounts for any unusual or suspicious activities.
- Assisted in the development of training materials related to fraud prevention techniques.
- Maintained up-to-date knowledge about emerging trends in financial crime technologies.
- Collaborated with internal teams such as legal, compliance, operations and IT departments to ensure effective fraud management processes are in place.
- Performed risk assessment of customers based on their profiles, behaviors and past records.
- Experience with Vertifi, Jack Henry Yellow Hammer, Verafin, TCVS, Chexsystems.
- Investigated possible fraudulent transactions by gathering evidence from internal systems and external sources.
Sr. Fraud Analyst
Santander Bank Us
Riverside, RI
02.2021 - 05.2023
- Analyzed and investigated suspicious activity reports to identify potential fraud cases.
- Developed and implemented strategies for detecting, preventing, and responding to fraud incidents.
- Monitored customer accounts for any unusual or suspicious activities.
- Reviewed transaction patterns to detect fraudulent activities across multiple channels.
- Investigated possible fraudulent transactions by gathering evidence from internal systems and external sources.
- communicated with internal teams to improve processes that impacted all departments
Asset Protection Leader
Target
Westborough, MA
12.2018 - 08.2019
- Ensured compliance with all safety and security protocols.
- Conducted investigations of internal and external theft incidents.
- Provided guidance on loss prevention policies to employees.
- Maintained accurate records of investigations and incident reports.
- Monitored store performance to identify potential risks and losses.
- Developed, implemented, and maintained asset protection programs and procedures.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
Education
MBA - Business Administration And Management
Johnson & Wales University
Providence, RI08-2024
Bachelor of Science - Business Administration And Management
Johnson & Wales University
Providence, RI11.2019
High School Diploma -
William E. Tolman High School
Pawtucket, RI06.2016
Skills
- Proficient in Microsoft excel
- Risk Level Determination
- Fraud Detection
- Trained in yellow hammer fraud detection
- Trend Analysis
- Fraud Patterns
- Effective Communication
- Transaction Review
- Fraud and Anomaly Analysis
- Self motivated employee
- Internal/ External investigations
- Loss Prevention
Timeline
Sr. Fraud Analyst
Sharon & Crescent United Credit Union
05.2023 - Current
Sr. Fraud Analyst
Santander Bank Us
02.2021 - 05.2023
Asset Protection Leader
Target
12.2018 - 08.2019
MBA - Business Administration And Management
Johnson & Wales University
Bachelor of Science - Business Administration And Management
Johnson & Wales University
High School Diploma -
William E. Tolman High School
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