Overview
Work History
Education
Skills
Timeline
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Jordan Dodd

Springfield,Missouri

Overview

4
4
years of professional experience

Work History

ER Patient Care Technician

Mercy
01.2022 - Current
  • Support emergency care by assisting with admissions, vital signs, patient monitoring, and communication. Perform basic procedures under supervision, maintain cleanliness and infection control, and ensure compassionate, efficient care in a fast-paced setting.

Service Manager

Hy-Vee
02.2022 - 06.2022
  • Led service department operations, managed staff scheduling, inventory, and customer issue resolution. Oversaw team performance, provided training, and promoted a positive work environment to ensure high-quality service and an exceptional customer experience.

General Merchandiser

Hy-Vee
12.2020 - 01.2022
  • Maintained efficient stock organization and shelf replenishment in a fast-paced environment. Utilized tools and equipment safely, collaborated with team members, and ensured timely, accurate product placement. Demonstrated reliability, strong attention to detail, and effective inventory quality control.

Education

No Degree - Biomedical Sciences

Missouri State University
Springfield, MO
12-2026

Associate of Arts -

Ozarks Technical Community College
Springfield, MO
05-2024

Skills

  • Store Support
  • Care Plan Management
  • Behavior Redirection
  • Compassionate Patient Care
  • Community Activites
  • Patient Positioning and Care Understanding
  • Mobility Assistance
  • Conflict Resolution
  • Adaptable
  • Adaptive Team Player
  • Dependable and Reliable
  • Handle Tough Situations
  • Emotional support
  • Complaint resolution
  • Staffing coordination

Timeline

Service Manager

Hy-Vee
02.2022 - 06.2022

ER Patient Care Technician

Mercy
01.2022 - Current

General Merchandiser

Hy-Vee
12.2020 - 01.2022

No Degree - Biomedical Sciences

Missouri State University

Associate of Arts -

Ozarks Technical Community College

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Jordan Dodd