Jordan Dodd
Springfield,Missouri
Overview
4
4
years of professional experience
Work History
ER Patient Care Technician
Mercy
01.2022 - Current
- Support emergency care by assisting with admissions, vital signs, patient monitoring, and communication. Perform basic procedures under supervision, maintain cleanliness and infection control, and ensure compassionate, efficient care in a fast-paced setting.
Service Manager
Hy-Vee
02.2022 - 06.2022
- Led service department operations, managed staff scheduling, inventory, and customer issue resolution. Oversaw team performance, provided training, and promoted a positive work environment to ensure high-quality service and an exceptional customer experience.
General Merchandiser
Hy-Vee
12.2020 - 01.2022
- Maintained efficient stock organization and shelf replenishment in a fast-paced environment. Utilized tools and equipment safely, collaborated with team members, and ensured timely, accurate product placement. Demonstrated reliability, strong attention to detail, and effective inventory quality control.
Education
No Degree - Biomedical Sciences
Missouri State University
Springfield, MO12-2026
Associate of Arts -
Ozarks Technical Community College
Springfield, MO05-2024
Skills
- Store Support
- Care Plan Management
- Behavior Redirection
- Compassionate Patient Care
- Community Activites
- Patient Positioning and Care Understanding
- Mobility Assistance
- Conflict Resolution
- Adaptable
- Adaptive Team Player
- Dependable and Reliable
- Handle Tough Situations
- Emotional support
- Complaint resolution
- Staffing coordination
Timeline
Service Manager
Hy-Vee
02.2022 - 06.2022
ER Patient Care Technician
Mercy
01.2022 - Current
General Merchandiser
Hy-Vee
12.2020 - 01.2022
No Degree - Biomedical Sciences
Missouri State University
Associate of Arts -
Ozarks Technical Community College