Melody Tillman
Murfreesboro,TN
Summary
With over a decade of experience in delivering exceptional patient care and maintaining accurate and thorough charting records, I bring a compassionate nature, attention to detail, and adaptability that contribute to highly effective performance in diverse healthcare settings. My dedication lies in prioritizing patient safety and well-being in all aspects of care. As a skilled Patient Care Technician with extensive experience, I have a proven ability to provide reliable patient support. My flexibility and collaborative approach are well-known, as I consistently maintain a positive and professional attitude in all interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ER Patient Care Technician
Ascension Saint Joseph Hospital
09.2024 - 12.2024
- Perform basic clinical and non-clinical patient care activities under supervision
- Perform emergency department specific care/duties as assigned within scope of job
- Aid with movement and placement of patients
- Assist with transporting throughout hospital
- Obtain vital signs, start IV's, collect labs and specimen collections
- Preform EKS's and glucose checks
- Assist patients with tending to personal care and activities of daily living
- Report findings or changes in physical, mental and emotional conditions to nursing staff
- Document necessary records
- Keep patient rooms clean, orderly, and maintains medical equipment
- Assist physician when assessing patients
- Stock and keep ER tidy and free of clutter
- Other duties as assigned
Diamond Headache Unit-Patient Care Technician
Ascension Saint Joseph Hospital
11.2022 - 09.2024
- Assist with admissions
- Aid with movement and placement of patients
- Assist patients with tending to personal care and activities of daily living
- Report findings or changes in physical, mental and emotional conditions to nursing staff
- Document necessary records
- Keep patient rooms clean, orderly, and maintain medical equipment
- Preform EKG's and collect vital signs, specimen collections and preform glucose checks
- Stock and keep unit tidy and clutter free
- Assist RN with basic task
- Keep patient chart up to date
Medical Assistant/Front Desk
Integrative Health Group
06.2023 - 12.2023
- Greet and room all patients
- Interview patients, measure vital signs, and record information on patients' charts
- Assist with treatments ordered by physician as supervised by physician or registered nurse
- Assist with the examination and treatment of patients under the direction of a physician
- Prepare treatment rooms for examination of patients
- Perform select clerical duties including answering the phone, maintaining records, filing, faxing and scanning the patient id and insurance information, collect payments using square
- Perform basic materials management functions to include ordering and stocking of supplies
- Assist with maintaining a clean and orderly environment
- Preform COVID, Flu and RSV swabs
- Perform glucose and A1c checks
- Administering vaccines
- Calling patients with test results and follow up appointment reminders
- Schedules specialty appointments for all patients
- Provides case management by serving as a resource and contact person for patients referred to other providers and/or ancillary services
- Responds to and documents requests for referrals in accordance with established protocols
- Orders and restocks exam rooms with medical supplies
- Ensures exam rooms are clean, safe, and ready for patient visits
- Other duties as assigned
ER Patient Care Technician
Ascension Saint Thomas Rutherford Hospital
04.2022 - 11.2022
- Assist the triage nurse by collecting vitals, performing EKGs, and transferring patients throughout the emergency room
- Provide excellent patient care by assisting multiple patients with personal care and activities of daily living
- Work one on one with nurses and providers by communicating effectively about patients
- Perform blood cultures and specimen collections
- Keep patients' room clean, orderly, and stocked with medical equipment
Medical Assistant
Vanderbilt Birth Center
12.2021 - 11.2022
- Screened patients and take vitals
- Prepared exam rooms for procedures
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Chaperoned the doctor and midwife
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Med-Surg Patient Care Technician
Ascension Saint Thomas Rutherford Hospital
10.2020 - 12.2021
- Screened patients and take vitals
- Assisted patients with personal care /day to day activities
- Worked one on one with nurses by providing excellent communication skills, taking vital signs, and collecting lab samples
- Responded to call lights
- Provide excellent care and support by maintaining a clean and safe environment and going above & beyond to meet the needs of the patient
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Education
BSN - Nursing, healthcare
Middle Tennessee State University
Murfreesboro, TN05.2026
Associate of Arts - Nursing
South Suburban College
South Holland, IL05.2020
Certified Nursing Assistant Certification - CNA
Samland Institute of Allied Health
Chicago, IL05.2013
Diploma - General Studies
Thornridge High school
Dolton, IL05.2008
Skills
- Patient care & safety
- Medical terminology
- Assisting with ADLs
- Vital Signs & Patient monitoring
- Privacy/ HIPPA Regulations
- Electronic Charting
- CPR certification
- Patient observation
- Basic life support
- Blood glucose testing
- Phlebotomy techniques
- Professional bedside manner
Certification
- BLS Certification
- Pharmacy Technician
- Certified Nursing Assistant
- CPR/AED
Timeline
ER Patient Care Technician
Ascension Saint Joseph Hospital
09.2024 - 12.2024
Medical Assistant/Front Desk
Integrative Health Group
06.2023 - 12.2023
Diamond Headache Unit-Patient Care Technician
Ascension Saint Joseph Hospital
11.2022 - 09.2024
ER Patient Care Technician
Ascension Saint Thomas Rutherford Hospital
04.2022 - 11.2022
Medical Assistant
Vanderbilt Birth Center
12.2021 - 11.2022
Med-Surg Patient Care Technician
Ascension Saint Thomas Rutherford Hospital
10.2020 - 12.2021
Certified Nursing Assistant Certification - CNA
Samland Institute of Allied Health
Diploma - General Studies
Thornridge High school
- BLS Certification
- Pharmacy Technician
- Certified Nursing Assistant
- CPR/AED
BSN - Nursing, healthcare
Middle Tennessee State University
Associate of Arts - Nursing
South Suburban College
Similar Profiles
Nadia TrujilloNadia Trujillo
Travel Echo Technologist at Ascension Saint Joseph HospitalTravel Echo Technologist at Ascension Saint Joseph Hospital
Erin HagstromErin Hagstrom
Volunteer at Ascension Saint Joseph HospitalVolunteer at Ascension Saint Joseph Hospital
Yasmin GeraisYasmin Gerais
Gastroenterology and Hepatology Fellow at Ascension Saint Joseph HospitalGastroenterology and Hepatology Fellow at Ascension Saint Joseph Hospital