Jordan Dollosso

At Fain Drilling and Pump Company, I am the man with many hats. My roles include people manager, sales, systems designer, project manager, diagnostics professional, inventory manager, scheduling, quoting, and safety director.

• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Grew department's team and technical capabilities with hiring and training of talented individuals.
• Provided technical support as needed when troubleshooting issues related to equipment or software.

• Followed established safety rules, OSHA guidelines and company safety policies and procedures.
• Traveled to customer locations to complete work for pre-set appointments.
• Set up and operated mechanical and manual tools and equipment.
• Implemented troubleshooting tactics to identify causes of poor machine performance.
• Completed documentation promptly, enabling service requests to be properly recorded and tracked.
• Installed new components or replaced defective parts to restore functionality.
• Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
• Kept records of parts and equipment used in projects to update inventory.
• Communicated with distributors to acquire necessary equipment for projects.
• Used digital system to ring up customer purchases, process payments and issue invoices.

• Worked closely with mentors to understand project objectives.
• Maintained organization, cleanliness and safety in work areas.
• Embraced ongoing education and learning opportunities to develop new skills.
• Read and interpreted safety rules, operating and maintenance instructions and procedure manuals to solve problems.
• Inspected parts or aircraft to identify defects, proper fluid levels and general wear.
• Used current data and proper tools to perform maintenance.

• Collected samples to assess water quality and tested for pH, hardness and sediment levels.
• Backwashed filters to remove dirt, grime and buildups.
• Used forklifts, pumping equipment and air compressors frequently.
• Collected and sent water samples to health labs for review.
• Refilled and replaced chemical containers to prevent shortages and delays.