Jordan Dukes
Cincinnati,OH
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician III
Cincinnati Children's Hospital
01.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Received medication deliveries and processed deliveries through designated inventory system.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted and labeled prescriptions with correct item and quantity.
- Worked with controlled substances, completing inventory checks and coordinating scheduled deliveries.
- Assist in experiential training for the CCHMC technician training ASHP candidate status program.
- Filled/delivered sterile doses in the CBDI pharmacy.
- Filled/delivered sterile and non sterile doses in Inpatient pharmacy.
- Refilled pyxis machines and troubleshoot pyxis.
- Used automated repacking machine for medication as well as fluidose.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Materials Management Coordinator
Cincinnati Children's Hospital
03.2019 - 01.2021
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Delivered medical necessities as needed.
- Coordinate deliveries.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
Education
Associate of Science - Science
Cincinnati State Technical And Community College
Cincinnati, OH05.2023
Skills
- Updating Medication Histories
- Pharmaceutical Preparation
- Clear Communication
- Intravenous Admixture Preparation
- Prescription Filing
- Drug Inventory Control
- Pharmacy Automation
- Advanced Math Skills
- Patient Confidentiality
- Quality Assurance and Control
- Problem-Solving Skills
- Workflow Optimization
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician III
Cincinnati Children's Hospital
01.2021 - Current
Materials Management Coordinator
Cincinnati Children's Hospital
03.2019 - 01.2021
Associate of Science - Science
Cincinnati State Technical And Community College
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