Jordan Everett
Regional Account Manager
Phoenix,AZ
Summary
Goal-oriented, hardworking and passionate Account Manager with more than 8 plus years of experience developing business relationships and partnerships. Strategic and analytical team player with a motivational leadership style. Expertise in building long lasting connections, marketing products, consistent account growth and expanding new territories. Organized and dependable with extensive experience wearing multiple hats.
Overview
6
6
years of professional experience
Work History
WESTERN REGIONAL MANAGER
AZKOYEN GROUP
12.2019 - 11.2022
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
- Owned all aspects of sales planning, development and team and account management for Western territory of the U.S.
- Planned and attended marketing initiatives such as conventions and trade shows.
- Built deep relationships with CEO level managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Investigated, analyzed and integrated new strategies to expand business operations and grow customer base in new territories.
- Collaborated with cross-functional (marketing, tech and sales) teams to drive growth and customer retention.
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
TERRITORY MANAGER
ALTA FOODCRAFT
08.2018 - 09.2019
- Increased profits through providing excellent customer service, developing and strengthening relationships with industry partners and clients as well as following established guidelines and auditing sales reports.
- Capitalized on solutions presented by SalesForce CRM software to enhance lead prospecting and sales management.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Prepared presentations for clients showing success and credibility of products.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Trained team members on customer service strategies and creative techniques to promote marketing initiatives and growth.
OPERATIONS AND SALES MANAGER
THE BUNGALOW
07.2016 - 07.2018
- Monitored teams performance, analyzed sales data and reported information to area managers to help increase revenue goals.
- Built relationships with customers and community to establish long-term business growth.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Collaborated cross-functionally with all management levels and locations to maintain consistent message and experience of company.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Hospitality & Restaurant Management
Northern Arizona University
Skills
Analytical problem solver
Account management
Strategic account development
Coaching and mentoring
B to B sales
Customer Service
Salesforce, Microsoft
Business development and planning
Strong communication and interpersonal skills
Timeline
WESTERN REGIONAL MANAGER
AZKOYEN GROUP
12.2019 - 11.2022
TERRITORY MANAGER
ALTA FOODCRAFT
08.2018 - 09.2019
OPERATIONS AND SALES MANAGER
THE BUNGALOW
07.2016 - 07.2018
Hospitality & Restaurant Management
Northern Arizona University