Jordan Fackler
Cocoa,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
Health First Viera Hospital
Melbourne, FL
08.2024 - Current
- Monitors inventory levels, ensuring accurate record-keeping and effective supply chain management.
- Collaborates with various departments to identify areas for improvement in supply chain management processes.
- Mentors junior staff members on best practices in supply chain management, boosting overall team competency and productivity.
- Identifies process inefficiencies, proposing solutions that improve overall supply chain operations.
- Establishes effective communication channels between departments for seamless supply chain operations.
- Analyzes data trends to make informed decisions related to inventory management and demand planning processes.
- Enforces safety protocols for proper equipment operation.
- Tracks and monitors purchase orders, deliveries, and invoicing to verify accuracy and compliance.
Supply Chain Specialist
Holmes Regional Medical Center
Melbourne, FL
08.2023 - 08.2024
- Coordinated supply chain activities, optimizing inventory management processes.
- Analyzed procurement data to enhance supplier performance and reduce lead times.
- Collaborated with cross-functional teams to streamline order fulfillment procedures.
- Implemented tracking systems for shipments, improving delivery accuracy and timeliness.
- Developed and maintained reports on inventory levels, ensuring data accuracy for decision-making.
- Assisted in the evaluation of logistics providers, enhancing service quality and reliability.
- Maintained optimal inventory levels to meet operational requirements.
- Maintained high levels of accuracy in managing purchase orders and shipping documentation for audit purposes.
Customer Service Staff
Publix
Rockledge, FL
11.2020 - 07.2023
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Resolved complaints efficiently, enhancing customer satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to ensure financial integrity.
- Trained new staff on customer service protocols and company policies.
- Monitored service quality, identifying areas for improvement in customer interactions.
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Cocoa High School
Cocoa, FL05-2020
Skills
- Customer service
- Time management
- Multitasking and organization
- Relationship building
- Effective communication
- Team collaboration
- Complaint handling
- Coordination
- Problem-solving
- Adaptability and flexibility
- Microsoft Office Suite
- Supply chain management
Certification
Microsoft Office Suite
Timeline
Supply Chain Specialist
Health First Viera Hospital
08.2024 - Current
Supply Chain Specialist
Holmes Regional Medical Center
08.2023 - 08.2024
Customer Service Staff
Publix
11.2020 - 07.2023
High School Diploma -
Cocoa High School