Jordan Feagin
Mansfield,OH
Summary
Shift lead with experience in fast-paced customer service, team coordination, and operations monitoring. Skilled in training crew members, keeping service moving, and resolving guest concerns while maintaining quality, safety, and efficiency.
Overview
5
5
years of professional experience
Work History
Shift Lead
Taco Bell
10.2025 - 10.2026
- Coordinated shift priorities to maintain drive-thru flow and reduce service delays
- Supervised crew members during shifts, ensuring fast service and consistent food quality
- Trained new team members on POS usage, food prep, and customer service standards
- Resolved customer concerns promptly while maintaining professional, friendly service
- Monitored cash handling procedures and balanced registers during opening and closing duties
Construction Worker
Mccollister's Communication Construction
04.2025 - 10.2025
- Installed and maintained communication cabling, conduit, and related infrastructure for field construction projects.
- Operated hand tools and power tools to cut, mount, and fasten communication materials accurately.
- Assisted crew with trenching, excavation, and site preparation for underground telecommunications work.
- Secured work areas by following safety procedures, traffic control standards, and jobsite regulations.
Machine Operator
Charter Next Generation
06.2024 - 04.2025
- Operated extrusion and converting equipment to maintain consistent production flow.
- Adjusted machine settings to support smooth changeovers and reduce downtime.
- Monitored production lines for defects and corrected issues before escalation.
- Performed quality checks on film rolls to verify thickness, appearance, and specifications.
Night Crew Stocker
Giant Eagle
01.2023 - 06.2024
- Stocked shelves and displays with overnight merchandise, maintaining organized aisles and product availability.
- Replenished high-volume departments efficiently while following planograms and store merchandising standards.
- Unloaded delivery trucks and transported freight to stockroom with pallet jack support.
- Unloaded delivery trucks and منتقل freight to stockroom with pallet jack support.
- Faced and fronted merchandise to improve presentation and customer shopping flow.
- Inspected shipments for damage and reported discrepancies to supervisors promptly.
Warehouse Worker
Amazon
10.2021 - 12.2022
- Loaded and unloaded trailers while following safe lifting, stacking, and dock procedures.
- Operated handheld scanners to pick, pack, and stow inventory accurately across fulfillment workflows.
- Inspected packages for quality and shipment accuracy before routing orders for outbound processing.
- Sorted merchandise by destination, priority, and carrier requirements to support efficient order fulfillment.
Education
High School Diploma -
Hilliard Darby High School
Hilliard, OHAssociate of Applied Science - Cyber Security
Columbus State Community College
Columbus, OH01-2028
Skills
- Shift leadership
- Crew coordination
- Employee training
- Operations monitoring
- Cash handling
- Customer service focus
- Guest service
- Team leadership
Timeline
Shift Lead
Taco Bell
10.2025 - 10.2026
Construction Worker
Mccollister's Communication Construction
04.2025 - 10.2025
Machine Operator
Charter Next Generation
06.2024 - 04.2025
Night Crew Stocker
Giant Eagle
01.2023 - 06.2024
Warehouse Worker
Amazon
10.2021 - 12.2022
High School Diploma -
Hilliard Darby High School
Associate of Applied Science - Cyber Security
Columbus State Community College