Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Ferrante

Houston,TX

Summary

Customer-focused sales associate with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Dependable employee seeking opportunity to expand skills and contribute to company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

GreenTeam Services
Houston, TX
07.2023 - Current
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Developed project plans for various tasks assigned by upper management.]
  • Answered questions from customers regarding products and services offered by the company.
  • Operated trailer to transport goods and materials safely to designated locations.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner.

Front Desk Associate

Memorial Athletic Club
Houston, TX
10.2022 - 07.2023
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.

Restoration Supervisor

Servpro
Houston, TX
05.2022 - 09.2022
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Delivered goods and services to customers on time and in excellent condition.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Server

Willies Grill & Icehouse
Houston, TX
10.2019 - 11.2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees to perform duties.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Volunteer Firefighter

Jersey Village Fire Department
Houston, TX
09.2018 - 05.2021
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.

Education

Fire & EMT

Lone Star College System
Spring, TX
03.2020

High School Diploma -

Jersey Village High School
Houston, TX
05.2019

Skills

  • Leadership
  • Disciplined
  • Adaptable
  • Passionate
  • Self-Driven
  • Microsoft Applications
  • Punctuality

Certification

  • Certifications in CPR and AED

Timeline

Administrative Assistant

GreenTeam Services
07.2023 - Current

Front Desk Associate

Memorial Athletic Club
10.2022 - 07.2023

Restoration Supervisor

Servpro
05.2022 - 09.2022

Server

Willies Grill & Icehouse
10.2019 - 11.2021

Volunteer Firefighter

Jersey Village Fire Department
09.2018 - 05.2021

Fire & EMT

Lone Star College System

High School Diploma -

Jersey Village High School

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Jordan Ferrante