Jordan Flores
Sun Prairie
Summary
Dynamic Technology Specialist with expertise in Lexus vehicle technology and a proven track record of enhancing customer satisfaction through effective communication and problem-solving. Successfully guided clients in app integration and Bluetooth setup, while fostering strong relationships and collaborating with peers to troubleshoot issues. Committed to delivering exceptional service and support.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.
Overview
10
10
years of professional experience
Work History
Technology Specialist
Lexus Of Madison
03.2023 - Current
- Guided customers through new vehicle technology features, assisting with Lexus app setup and Bluetooth phone integration
- Monitored the delivery schedule and conducted pre-delivery inspections to verify vehicles were clean, fueled, and properly detailed.
- Maintained post-sale communication with customers, providing congratulations, answering inquiries, and ensuring satisfaction.
- Engaged in the Technology Specialist Forum to research new information, troubleshoot customer issues, and collaborate with peers by sharing insights and effective solutions.
Delivery Driver
FedEx:Ground
03.2021 - 09.2022
- Planned and optimized delivery routes to ensure efficient package organization and timely deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- "Concluded delivery routes by returning the vehicle to the manufacturing facility and securing it in the designated area."
Line Cook
Noodles & Company
10.2017 - 02.2021
- Prepared food items such as Noodles, Vegetables, and Meats.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Line Cook
Which Wich Superior Sandwiches
01.2016 - 08.2017
- Prepared high-quality sandwiches following standardized recipes and safety guidelines
- Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness
- Collaborated with team members to optimize food preparation and service workflow
- Monitored inventory levels, assisting with stock replenishment as needed
Education
High School Diploma -
DeForest Area High School
De Forest06-2019
Skills
- Vehicle Technology Expertise: In-depth understanding of Lexus technology, including infotainment systems, Lexus app integration, navigation, and driver-assistance features
- Problem Solving & Troubleshooting: Efficiently identify and resolve customer concerns by researching issues and utilizing internal resources such as the Technology Specialist Forum
- Communication & Relationship Building: Excellent interpersonal skills; able to follow up with customers to ensure satisfaction and address additional questions
- Collaboration Skills: effectively communicate with customers and team members to ensure satisfaction, address questions, and maintain strong professional relationships
Languages
English
Timeline
Technology Specialist
Lexus Of Madison
03.2023 - Current
Delivery Driver
FedEx:Ground
03.2021 - 09.2022
Line Cook
Noodles & Company
10.2017 - 02.2021
Line Cook
Which Wich Superior Sandwiches
01.2016 - 08.2017
High School Diploma -
DeForest Area High School