Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Martinez

Summary

Detail-oriented electromechanical engineering technology student with hands-on experience in electrical fundamentals, wiring, and schematic interpretation. Skilled in diagnosing hardware issues and simplifying complex technical concepts. Committed to delivering value within a collaborative technical team.

Overview

5
5
years of professional experience

Work History

Lexus Technology Specialist

Penske Automotive Group, Longo Lexus
El Monte
02.2024 - Current
  • Provided technical support for staff and customers on software and hardware issues.
  • Diagnosed and resolved system malfunctions affecting daily operations and customer service.
  • Assisted in developing user-friendly guides for new software applications.

Service Concierge

Penske Automotive Group, Longo Toyota
El Monte
06.2023 - 02.2024
  • Assisted customers with vehicle inquiries and service appointments.
  • Provided customer service support to ensure a positive experience for all clients.
  • Provided shuttle service appointments depending on guest service reports

Crew Shift Leader

Chris's Burgers
La Puente
02.2021 - 06.2023
  • Assigned duties to employees and teams based on roles and skills for optimal workflow.
  • Resolved customer complaints promptly, enhancing service quality and maintaining satisfaction.
  • Monitored inventory levels and restocked supplies to ensure operational readiness.

Education

Associate of Science - Electrical Engineering

Rio Hondo College
Whittier, CA
05-2026

High School Diploma -

Los Altos High School
Hacienda Heights, CA
05-2022

Bachelor of Science - Electromechanical Engineering

California State Polytechnic University, Pomona
Pomona, CA
06-2026

Skills

  • Lexus Technology Master Certified
  • Automotive Electrical Systems
  • Troubleshooting systems
  • Electrical Wiring and Routing (Residential)
  • C expertise
  • Python expertise
  • Altium PCB Electronics Deign
  • 3D Modeling Techniques
  • Customer service

Timeline

Lexus Technology Specialist

Penske Automotive Group, Longo Lexus
02.2024 - Current

Service Concierge

Penske Automotive Group, Longo Toyota
06.2023 - 02.2024

Crew Shift Leader

Chris's Burgers
02.2021 - 06.2023

Associate of Science - Electrical Engineering

Rio Hondo College

High School Diploma -

Los Altos High School

Bachelor of Science - Electromechanical Engineering

California State Polytechnic University, Pomona
Jonathan Martinez