Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Fox

Clinton,TN

Summary

Operations professional with proven track record in streamlining processes and enhancing overall efficiency. Known for strong focus on team collaboration and achieving results. Reliable and adaptable, displaying key skills such as project management and process optimization.

Overview

6
6
years of professional experience

Work History

Operations Administrator - My Schedule

Federal Express Corporation
06.2023 - Current
  • Collaborated with various teams to develop cross-functional solutions for operational challenges.
  • Scheduled employees for shifts, taking into account operational needs.
  • Worked closely with management, ensuring we meet My Schedule metrics.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Prepared and presented reports to management on logistics performance.

Operations Administrator - QA

Federal Express Corporation
10.2021 - 06.2023
  • Contributed to increased customer satisfaction by ensuring timely identification and resolution of quality issues.
  • Upheld safety regulations within the workplace by consistently following guidelines during inspections.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
  • Processed high volumes of freight efficiently without sacrificing attention to detail, meeting or exceeding established performance metrics consistently.

Package Handler

Federal Express Corporation
04.2019 - 10.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Education

High School Diploma -

James Madison High School
05-2019

Skills

  • Scheduling coordination
  • Customer support
  • Warehouse operations
  • Quality assurance
  • Time management
  • Attention to detail
  • Multitasking Abilities

Timeline

Operations Administrator - My Schedule

Federal Express Corporation
06.2023 - Current

Operations Administrator - QA

Federal Express Corporation
10.2021 - 06.2023

Package Handler

Federal Express Corporation
04.2019 - 10.2021

High School Diploma -

James Madison High School

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Jordan Fox