Jordan Franklin
Davsion,MI
Summary
Proficient sales professional looking to utilize my knowledge in leadership, sales and customer relations. My goal is to personalize the customer experience, maximize profits, all while exceeding the expectations of clients and superiors.
Overview
9
9
years of professional experience
Work History
Client Solution Specalist II
Cox Automotive
Flint, MI
04.2022 - Current
- Inspected vehicles and created detailed reports that included damage, functionality & characteristics.
- Developed, maintained & strengthened relationships with dealers, imports and brokers.
- Created schedules for inspectors and provided support with cancelled appointments.
- Maximized sales of company services and products by utilizing untapped market channels.
- Created customized solutions for client requests, giving them a personalized experience.
- Followed up with clients to educate on pricing and current market trends.
- Utilize salesforce for scheduling, tracking and reporting.
- Collab with peers/ upper management to prospect, cold call and gain new business.
- Maximized utilization and efficiency with having a rural territory that spans over 200 miles.
Finance & Insurance Manager
Fast Finance
Flint, MI
03.2019 - 11.2021
- Reviewed processed applications, determined interest rates based off approvals
- Utilized AMS, Dealertrack & Process Pro as Inventory Management and CRM tools.
- Write, structure and process loans. Verified employment and income while also handling customer concerns & backend warranty work.
- Created and issued temporary plates, signed off on titles and handled Secretary Of State licensing concerns.
- Determined PAK, Gross & Recon to add to units based off of market values and cost.
- My store ranked #2 out of 6, avg 180 units per year during my time there.
- Delegated responsibilities for 1 BDC, 2 porters & 2 salesman.
Office Manager
International Financial Corporation
Flint, MI
06.2015 - 01.2019
- Responsible for scheduling, arranging travel, team meetings & responding to emails/ phone calls.
- Utilized quickbooks to complete payroll and manage business expenses.
- Proofread documents and paperwork to ensure accuracy prior to submission.
- Maintained company privacy, keeping all business operations and material confidential.
Education
High School Diploma -
Swarts Creek High School
Swartz Creek, MISkills
- Software Development
- Business Analysis
- Cost-Benefit Analysis
- Opening and Closing Procedures
- Safety Regulations
- Product Knowledge
- Marketing
- Quality Assurance
- Project Management
- Data Entry
- Payroll
- Loan Processing
- Expense Tracking
- Staff Development
- Credit Analysis
- Business Administration
- Budget Control
- Time Management
- Team Leadership
- Customer Service
- Public Relations
Timeline
Client Solution Specalist II
Cox Automotive
04.2022 - Current
Finance & Insurance Manager
Fast Finance
03.2019 - 11.2021
Office Manager
International Financial Corporation
06.2015 - 01.2019
High School Diploma -
Swarts Creek High School