Carlos Ballinger
Portage,MI
Summary
Accomplished Client Solution Specialist II at Cox Automotive, adept in business analysis and project management, significantly exceeded sales targets through deep client understanding and customized solutions. At Manheim Auto Auction, enhanced vehicle inspection processes, showcasing exceptional problem-solving skills and a commitment to quality assurance. Proven leadership at R.K.O. Industries, optimizing operations and fostering team development.
Overview
27
27
years of professional experience
Work History
Client Solution Specialist II
Cox Automotive
06.2019 - Current
- Championed adoption of industry best practices within the organization, leading to improved efficiency and overall performance levels.
- Consistently exceeded sales targets by cultivating a deep understanding of client needs and positioning products as optimal solutions for their unique challenges.
- Increased client satisfaction by developing and implementing customized solutions for their specific needs.
- Designed tailored training programs for clients, equipping end-users with the knowledge required for successful solution utilization.
Vehicle Inspector 4T
Manheim Auto Auction
09.2011 - 05.2019
- Test drove vehicles following repair work to check for any remaining issues.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Identified improperly repaired items and addressed with supervisor to resolve.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
Yard Supervisor
R.K.O. Industries
04.2009 - 07.2010
- Managed daily operations, coordinating staff schedules and allocating resources to ensure timely completion of tasks.
- Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
- Continuously evaluated yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
- Conducted regular performance evaluations for staff members, offering constructive feedback for continuous development.
Foreman
Troyer Foods
02.1997 - 01.2009
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Education
No Degree - Management Leadership Skills I/II
Goshen College
Goshen, INHigh School Diploma -
Comstock High School
Kalamazoo, MI1996
Skills
- Software Development
- Business Analysis
- Pricing quotes
- Quality Assurance
- Cost-benefit analysis
- Updating software
- Project Management
Timeline
Client Solution Specialist II
Cox Automotive
06.2019 - Current
Vehicle Inspector 4T
Manheim Auto Auction
09.2011 - 05.2019
Yard Supervisor
R.K.O. Industries
04.2009 - 07.2010
Foreman
Troyer Foods
02.1997 - 01.2009
No Degree - Management Leadership Skills I/II
Goshen College
High School Diploma -
Comstock High School
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