Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Delivered messages and ran errands.
Answered telephones, directed calls, and took messages.
Assisted with special projects as needed by researching information on the internet or through other sources.
Front End Supervisor
Menards
Champaign, IL
01.2021 - 08.2022
Resolved customer problems by investigating issues, answering questions and building rapport.
Organized and updated schedules to optimize coverage for expected customer demands.
Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Education
Associate of Arts - Art And Design
Parkland College
Champaign, IL
05-2022
Some College (No Degree) - Interior Design
Illinois State University
Normal, IL
Skills
Project Planning
Calendar Management
Customer Service
Clerical Support
Proficient in AutoCAD, Revit, SketchUp, and Enscapse
Accomplishments
Brazilian Apartment (~940 sq. ft)
Client research, programming for international location, space planning for family, furniture and finish selection, renderings
Senior Co-Housing Community
Client research, working with ADA compliancy, space planning, furniture and finish selections, renderings, digital presentation
Milner Library Remodel (~12,000 sq. ft)
Client research, client interviews, programming for educational facilities, space planning, furniture and finish selections, material collage, renderings, digital presentation to client