Jordan Fultz
Kernersville,NC
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Technician
Bradford Village West
08.2022 - Current
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Supported needs of 50+ residents under long-term care
Assistant
Jake's Diner
06.2022 - 08.2022
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Updated database of contacts and resources for company-wide distribution.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
Shift Manager
Kentucky Fried Chicken
08.2017 - 06.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Entrepreneurship
North Carolina A & T State University
Greensboro, NC05.2022
Skills
- Time Management
- Administration and Reporting
- Managing Appointments
- Entering Patient Data
- Microsoft Office Suite
- Basic Mathematics
- Microsoft PowerPoint
- Google Sheets
- Troubleshooting and Assistance
Certification
- CMT - Certified Medication Technician
- PCA - Personal Care Aide
Timeline
Medication Technician
Bradford Village West
08.2022 - Current
Assistant
Jake's Diner
06.2022 - 08.2022
Shift Manager
Kentucky Fried Chicken
08.2017 - 06.2022
Bachelor of Science - Entrepreneurship
North Carolina A & T State University