Jordan Garcia
Honolulu,HI
Summary
A restaurant professional with over 10 years of experience in a fine dining setting. I believe my knowledge, genuine personality, and ability to connect with guests can enhance the overall experience of customers at your establishment. I pride myself on being a team player, but also on being a leader in situations that need to be. My eye for small details in service, and knowledge in wine and food pairings ultimately enhances any dining setting. I pride myself on being a professional and taking my job seriously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Manager/Wine Director
53 By The Sea
Honolulu, Hawaii
03.2015 - Current
- Managed daily operations to ensure smooth service flow and customer satisfaction.
- Trained and mentored staff on best practices and menu knowledge.
- Oversaw inventory management to maintain adequate stock levels for service.
- Resolved customer complaints promptly to enhance dining experience.
- Maintained cleanliness and organization of dining areas for guest comfort.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Provided information about menu selections and made recommendations.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Motivated staff through acknowledgment of hard work and achievements.
- Collaborated with culinary team to create harmonious food and wine pairings.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
Education
Some College (No Degree) - Hospitality and Tourism Management
Kauai Community College
KauaiSkills
- Always displaying a positive attitude
- Willingness to learn and always striving to be better
- Great with time management
- Confident in pressured and stressful situations
- Personable and shows genuine hospitality with guests
- Uplifting leadership skills
Certification
- Certified Sommelier
Timeline
Server/Manager/Wine Director
53 By The Sea
03.2015 - Current
Some College (No Degree) - Hospitality and Tourism Management
Kauai Community College