Jordan Garcia

Buckeye,AZ

Summary

Results-driven Warehouse Lead with expertise in safety compliance, staff training, and problem-solving. Proven track record in enhancing operational efficiency and resolving delivery issues and customer issues while maintaining high standards of accuracy.

Overview

2027

years of professional experience

Work History

Warehouse / Customer Service Lead

Conair LLC

Glendale, Arizona

09.2013 - 05.2026

Supported teams in daily operations to unload shipping containers.
Assisted staff with effective receiving techniques and safety protocols.
Utilized warehouse management systems for tracking incoming shipments.
Maintained accurate inventory records and product organization in the warehouse.
Verified item quantities, quality, and types against purchase orders for correctness.
Addressed delivery discrepancies by investigating overages or shortages and applying corrective actions.
Facilitated conflict resolution and de-escalation through active listening, empathy, and adaptability.

Unarmed Security Guard

S.A.F.E. Security

Glendale, AZ

2013 - 2015

Monitored premises to deter and detect unauthorized access.
Conducted routine patrols to ensure safety and security of property.
Responded promptly to incidents, providing detailed reports for management review.
Assisted in emergency response efforts, ensuring compliance with safety protocols.

Education

High School Diploma -

Agua Fria

Avondale, AZ

05.2011

Skills

Managed warehouse operations and supported inventory control processes
Led teams in daily tasks to enhance productivity and efficiency
Assisted in training staff on safety protocols and operational procedures
Facilitated clear communication among team members to ensure smooth operations

Maintained focus on detail to minimize errors in product handling
Obtained forklift certification to safely operate equipment
Coordinated product handling efforts to optimize workflow
Executed multiple tasks concurrently while maintaining organization

Timeline