Jordan Garrett
Buddy’s Home Furnishings
Birmingham,AL
1
Certification
8
years of professional experience
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Work History
Account Manager
1 Year- Researched accounts and completed due diligence to resolve collection problems.
- Oversaw daily posting of payments to customer accounts.
- Engaged with customers to address late payment issues and implemented procedures for effective collection of outstanding amounts.
- Conducted investigations of customer accounts and payment histories.
Helper/Refrigeration Tech
1 Year 4 Months- Assisted in tool acquisition and acquired skills through hands-on experience.
- Transitioned to technician role with responsibilities including diagnosing and repairing walk-in freezers, walk-in coolers, reach-in coolers, freezers, and ice machines.
- Provided excellent customer service during interactions with customers.
Assistant Manager
9 Months- Achieved accurate record-keeping of membership details, attendance figures, and financial transactions, enhancing compliance with gym policies and procedures.
- Enhanced front desk efficiency by effectively managing phone calls, greeting guests, and processing payments, resulting in increased customer satisfaction.
- Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
Merchandise Stocker
4 Years 2 Months- Focused on enhancing customer satisfaction by implementing effective service strategies.
- Restocked shelves and organized merchandise, maintaining store presentation standards.
- Collaborated with team members to implement promotional displays, boosting sales visibility.
Education
High School Diploma
During my high school career, I was very focused on keeping my grades up to potentially get into a good college and/or trade.
Skills
Customer Service
Sales
Problem Solving
Ingenuity
Time Management
Decision making
Organization
Strong communication skills
Telephone and email etiquette
Relationship building and rapport
Leadership
Payment collection
Records management
Marketing and advertising
Certification
- Personal Training Certification
- CPR/AED
- Hazwoper 40
Timeline
Account Manager
Buddy’s Home Furnishings
08.2025 - CurrentRead More
Helper/Refrigeration Tech
Polar Bear Services
04.2024 - 08.2025Read More
Assistant Manager
Workout Anytime
03.2023 - 12.2023Read More
Merchandise Stocker
Walmart
01.2019 - 03.2023Read More
Sylacauga High School
High School Diploma
Read More