Jordan Gilley
Amazon
Salem
10
years of professional experience
Detail-oriented warehouse professional with extensive experience in safety compliance, customer service, and training new associates. Demonstrated ability to improve operational workflows, contributing to increased productivity and team efficiency.
Work History
FC Associate 1, L1
3 Years 11 Months- Oversaw daily fulfillment center operations, ensuring adherence to safety protocols and efficiency standards.
- Collaborated with cross-functional teams to address workflow challenges and optimize operational efficiency.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
OGP Associate
2 Years 5 Months- Managed online grocery order fulfillment, ensuring accuracy and timely delivery to customers.
- Trained new associates on pickup processes and safety protocols, enhancing team efficiency.
- Optimized inventory management by coordinating with stock teams for product availability.
- Implemented best practices for order selection, reducing errors in customer orders.
- Collaborated with customer service to resolve issues related to online orders effectively.
FC Associate 1, L1
1 Year 6 Months- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
Cook
2 Years 5 Months- Prepared and cooked menu items according to KFC standards for quality and consistency.
- Managed inventory levels to ensure availability of ingredients while minimizing waste.
- Trained new staff on food preparation techniques and health safety protocols.
- Implemented efficient kitchen workflows, enhancing speed of service during peak hours.
- Conducted regular equipment maintenance checks to ensure optimal performance and safety compliance.
- Collaborated with team members to improve customer satisfaction through quality food presentation and service.
- Monitored food safety practices, ensuring adherence to local health regulations and company policies.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma
Skills
Warehouse safety
Packing efficiency
Loading and unloading
Order picking
Barcode scanning
Workplace organization
Shipping and receiving
Shipment preparation
Order ticket reading
Pallet jack usage
Customer service
Heavy lifting
Packing and shipping
Warehouse operations
Stick welding
Wire feed machines
Oxy-acetylene welding
MIG welding
Timeline
FC Associate 1, L1
Amazon
09.2022 - CurrentRead More
OGP Associate
Walmart
04.2020 - 09.2022Read More
FC Associate 1, L1
Amazon
10.2018 - 04.2020Read More
Cook
KFC
04.2016 - 09.2018Read More
Orleans Jr. Sr. Highschool
High School Diploma
Read More