Overview
Work History
Education
Skills
Certification
Personal Information
Awards And Extracurricular
Timeline
Generic

Jordan Gillis

Starks,LA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Laborer

Troy Construction Co
Starks, La
01.2024 - Current
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Table Games Dealer

Golden Nugget Casino
Lake Charles, LA
03.2023 - 12.2023
  • Maintained a positive attitude and professional demeanor during shifts.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Cashed in chips for players who wished to leave the table game area.
  • Communicated effectively with other members of the table games staff team.
  • Demonstrated proper shuffling techniques for each game dealt.
  • Collected losing bets and paid out winnings promptly and accurately.

H2O Pool and Rec/Beverage Supervisor

Golden Nugget H20 Pool and Bar
Lake Charles, LA
07.2021 - 02.2023
  • Promoted to Beverage Supervisor.
  • I was over the pool and the bar as well.
  • Purchased goods and ingredients needed to make beverages.
  • Addressed customer complaints promptly while maintaining excellent customer service standards.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Conducted regular performance evaluations for bar staff to ensure they are meeting job expectations.
  • Trained new staff on proper product knowledge, pouring techniques, and customer service standards.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Resolved conflicts between employees professionally while upholding company policies and procedures.
  • Ensured compliance with all safety and sanitation regulations for beverage staff.
  • Set daily and weekly cleaning and equipment maintenance schedules.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Ordered supplies as needed to ensure adequate stock levels and prevent outages during peak hours.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Assisted bartenders with difficult orders or requests when necessary.

H2O Pool and Rec Shift Lead

Golden Nugget H20 Pool and Bar
Lake Charles, LA
04.2021 - 07.2021
  • Talked to coworkers using computers, radios and other electronic devices.
  • Interviewed and hired associates to fill staff vacancies.
  • Coordinated smooth pool opening at start of each season and managed shutdown at end of summer.
  • Ordered supplies necessary for running the facility including chemicals, towels and floats.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Resolved customer complaints regarding worker performance or services rendered.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Encouraged patrons to follow social distancing guidelines while using the facility's amenities.
  • Assigned tasks and work hours to staff.

H2O Pool Attendant

Golden Nugget H20 Pool and Bar
Lake Charles, LA
02.2021 - 04.2021
  • Distributed towels, life jackets, and other pool accessories to guests.
  • Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
  • Monitored surrounding environment constantly to watch for potential risks.
  • Set up pool umbrellas, loungers and other pieces of furniture.
  • Supplied guests with towels, shade umbrellas, and refreshments to provide comforting, welcoming environment.
  • Promoted to a lead.

Vet Tech

Baronnes Vet Clinic
Vinton, LA
01.2020 - 05.2020
  • Assisted in any procedures, or any activity to do for the day
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Evaluated animals for trainability and ability to perform.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Coordinated with farriers about hoof care needs for each horse which included trimming hooves regularly as well as shoeing them if necessary.

Logistics Helper

Turner Industries
Westlake, LA
08.2019 - 11.2019
  • Cleaning, bringing water to crews, and manning areas that were flagged

Silks Keeper

Delta Downs
Vinton, LA
03.2018 - 06.2018
  • Kept the silks for the horse races every night
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated a variety of machinery and tools safely and efficiently.

Landscaping Groundskeeper

Delta Downs
Vinton, LA
03.2018 - 04.2018
  • Mowing, weed eating, bushhogging, grounds keeper
  • Performed soil cultivation, digging, mulching, and watering as needed.
  • Cleaned gutters to ensure proper drainage of water away from buildings.
  • Trimmed flowers and cleaned flower beds.
  • Tracked and reported on grounds maintenance activities and expenses.
  • Operated a variety of power and hand tools in the maintenance of green spaces.
  • Swept and raked leaves, debris, and other materials from the grounds.
  • Applied fertilizers, pesticides, and herbicides following safety and environmental protocols.
  • Assisted with landscaping projects such as laying sod or planting trees.

Paddock Attendant

Delta Downs
Vinton, LA
04.2017 - 03.2018
  • Worked the horse races
  • Demonstrated proper care techniques to campers when handling horses.
  • Ensured that the horse barn was in a safe condition at all times.
  • Conduct daily health assessments of horses, including body condition scores and monitoring vital signs.

Apartment Complex Assistant Manager/Leasing Agent

Starks Family Apartments
Starks, LA
05.2013 - 10.2017
  • Over seen the monthly needs
  • Performed regular site visits to check on conditions of the premises.
  • Utilized property management software for efficient operation and reporting.
  • Handled evictions when necessary; prepared documents for court proceedings if needed.
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Implemented tenant retention programs to reduce turnover and vacancy rates.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Prepared and maintained accurate lease documentation and tenant records.
  • Prepared and submitted monthly tenant visit logs.
  • Established policies for late fees, pet ownership, smoking regulations.
  • Provided potential tenants tours of properties.
  • Managed and oversaw operations, maintenance and administration of properties.

Laborer/Shuttle Driver/Office

Westcon Billfinger
Beaumont, TX
02.2017 - 08.2017
  • Transported workers from the unit to the parking lots throughout the day
  • Communicated regularly with dispatch via two-way radio regarding schedule changes or updates.
  • Responded quickly and calmly in emergency situations such as vehicle breakdowns or accidents.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Completed transfers at hubs and final destinations to keep routes on schedule.

Waitress

Isle of Capri
Westlake, LA
07.2016 - 02.2017
  • Server in the buffet area

Bartender

The Arena
Vinton, LA
02.2016 - 06.2016
  • Beverage server
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Provided drink suggestions to customers based on their preferences.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Event Staff/Waitress/Host

Texas Longhorn
Vinton, LA
08.2015 - 11.2015
  • Server in restaurant and hosted special events

Firewatch/Holewatch

Turner Industries
Sulphur, LA
07.2015 - 09.2015
  • Handled oxygen and gas monitors and mercury vapor analyzer.
  • Recorded details about every incident reported by workers into a logbook for future reference.
  • Coordinated phases of construction projects from inception to completion.
  • Reported any hazardous working conditions or violations to supervisors immediately.
  • Monitored and inspected underground excavations for safety hazards and compliance with regulations.

Waitress

Roberts Steakhouse
Orange, TX
05.2013 - 06.2015
  • Food and Beverage server

Groom (horses)

Private Client
Sulphur, LA
07.2012 - 06.2013
  • Fed and watered animals in care, following special diets and regular medication administration schedules.

Education

Certificate - Process Technology

Lamar State College Orange
Orange, TX
01.2018

Diploma -

Starks High School
Starks, LA
01.2013

Skills

  • Inventory management
  • Food safety
  • Employee training
  • Customer service
  • Team building
  • Beverage preparation
  • Conflict resolution
  • Effective communication
  • Staff supervision
  • Ordering supplies
  • Bar supervision
  • Sales
  • Customer service experience
  • Hiring and onboarding
  • Disciplinary Write-ups
  • Waste management

Certification

  • Serve Safe Certified
  • TWIC Card
  • Safety Card
  • OSHA Course completed
  • Driver’s License
  • CPR Certified

Personal Information

  • Date of Birth: 07/21/95
  • Work Permit: Authorized to work in the US for any employer

Awards And Extracurricular

  • Deans List, 11/01/13
  • Deans List, 11/01/14
  • 2012 Top Rising Star for the overall school year
  • Beta Member
  • Student Council
  • Senior Class Vice President
  • Graduated Top of my class (#6)
  • Calcasieu Cattlemen Association member
  • FFA Member

Timeline

Laborer

Troy Construction Co
01.2024 - Current

Table Games Dealer

Golden Nugget Casino
03.2023 - 12.2023

H2O Pool and Rec/Beverage Supervisor

Golden Nugget H20 Pool and Bar
07.2021 - 02.2023

H2O Pool and Rec Shift Lead

Golden Nugget H20 Pool and Bar
04.2021 - 07.2021

H2O Pool Attendant

Golden Nugget H20 Pool and Bar
02.2021 - 04.2021

Vet Tech

Baronnes Vet Clinic
01.2020 - 05.2020

Logistics Helper

Turner Industries
08.2019 - 11.2019

Silks Keeper

Delta Downs
03.2018 - 06.2018

Landscaping Groundskeeper

Delta Downs
03.2018 - 04.2018

Paddock Attendant

Delta Downs
04.2017 - 03.2018

Laborer/Shuttle Driver/Office

Westcon Billfinger
02.2017 - 08.2017

Waitress

Isle of Capri
07.2016 - 02.2017

Bartender

The Arena
02.2016 - 06.2016

Event Staff/Waitress/Host

Texas Longhorn
08.2015 - 11.2015

Firewatch/Holewatch

Turner Industries
07.2015 - 09.2015

Apartment Complex Assistant Manager/Leasing Agent

Starks Family Apartments
05.2013 - 10.2017

Waitress

Roberts Steakhouse
05.2013 - 06.2015

Groom (horses)

Private Client
07.2012 - 06.2013

Certificate - Process Technology

Lamar State College Orange

Diploma -

Starks High School

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Jordan Gillis