Jordan Gray
Beaver Home Services
Fleming Island
1
Certification
9
years of professional experience
Results-oriented Operations Professional with expertise in process optimization and efficiency enhancement. Focused on team collaboration and strategic planning to achieve impactful outcomes. Experienced in leading cross-functional teams and managing projects, with a strong ability to adapt to evolving business needs.
Work History
Operations Manager
3 Years- Redesigned workflows to improve operational efficiency and eliminate bottlenecks.
- Facilitated collaboration among diverse teams to implement strategic initiatives aimed at driving organizational growth.
- Directed and streamlined daily departmental operations to optimize workflow and productivity.
- Managed upkeep of facilities and operational machinery, enhancing reliability and efficiency in daily operations.
- Redesigned workflows to improve operational efficiency and accelerate service delivery processes.
- Facilitated collaboration among diverse teams to implement process improvements aimed at enhancing customer satisfaction.
- Managed inventory tracking and procurement processes to maintain adequate supply of essential equipment.
- Evaluated feedback from customers and staff to refine operational strategies and address challenges.
- Developed and maintained relationships with vendors and suppliers to secure favorable contract terms and optimize pricing structures.
- Orchestrated deployment of technology solutions to enhance operational workflows and facilitate seamless communication across various departments.
- Facilitated employee empowerment initiatives to promote responsibility and elevate overall performance standards.
HR Director
2 Years 3 Months- Collaborated with senior leadership to align HR strategy with business goals and operational needs.
- Developed and implemented strategic HR initiatives to enhance employee engagement and retention.
- Led performance management system redesign, fostering a culture of continuous feedback and development.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Streamlined recruitment processes, reducing time-to-fill for critical positions across the organization.
Operations Coordinator
2 Years 2 Months- Coordinated cross-functional projects, ensuring alignment with organizational objectives and timelines.
- Implemented process improvements, enhancing operational efficiency and reducing turnaround time for key tasks.
- Facilitated communication between departments, promoting collaboration and resolving issues proactively.
- Managed scheduling and logistics for meetings, optimizing resource allocation and participant engagement.
- Led training sessions for new employees, fostering a culture of continuous learning and development within the team.
- Organized company events to boost employee morale, fostering a positive work environment for all team members.
- Streamlined business operations by implementing efficient processes and procedures.
Project Manager
1 Year 10 Months- Provided clear direction to internal teams, setting expectations and due dates for deliverables.
- Assisted in the evaluation and selection of vendors and subcontractors.
- Coordinated cross-functional teams to facilitate timely completion of property development projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Led project planning and execution for multiple real estate initiatives, ensuring alignment with strategic goals.
- Implemented process improvements to enhance operational efficiency within project teams.
Education
Associate Of Arts - Public Relations, Advertising, and Applied Communication
Skills
Operations management
Process optimization
Strategic planning
Compliance management
Decision-making
Team leadership
Problem-solving
Customer service
Certification
- Duval County Roofing Contractor
- Public Notary
Timeline
Operations Manager
Beaver Home Services
08.2023 - CurrentRead More
HR Director
Beaver Home Services
04.2021 - 07.2023Read More
Operations Coordinator
Beaver Home Services
01.2019 - 03.2021Read More
Project Manager
411 Realty
02.2017 - 12.2018Read More
Tallahassee Community College
Associate Of Arts from Public Relations, Advertising, and Applied Communication
Read More