Jordan Griffin
Byram,MS
Summary
Results-driven administrative professional with expertise in administrative procedures and data management. Known for enhancing workflow through effective calendar and document management, ready to support operational excellence in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Administrative Support
Independent
Remote
02.2025 - Current
- Managed Document Organization, Filing Systems , and Data Entry with level accuracy
- Assisted with scheduling , email communication , and coordination of daily task
- Maintained and organized records and ensured timely completion of administrative task
- Provided general Administrative support to improve workflow and efficiency
Medical Records and Health Information Technician
Molina Healthcare
Jackson MS
07.2024 - 01.2025
- Managed patient health records ensuring accuracy and compliance with privacy regulations.
- Utilized electronic health record (EHR) systems to input and retrieve patient information efficiently.
- Collaborated with healthcare providers to resolve discrepancies in medical documentation.
- Conducted regular audits of health records to maintain data integrity and confidentiality standards.
- Developed training materials focusing on regulatory compliance in health information management.
- Led initiatives to enhance data quality metrics within medical records department operations.
Team Lead - Talent Acquisition
Carenet Health
Remote
05.2023 - 06.2024
- Led talent acquisition strategies to attract top healthcare professionals.
- Streamlined recruitment processes, enhancing candidate experience and efficiency.
- Mentored junior recruiters, fostering skill development and collaboration.
- Utilized applicant tracking systems to manage candidate pipelines effectively.
- Conducted in-depth interviews, assessing candidates' qualifications and cultural fit.
- Analyzed recruitment metrics to identify trends and optimize sourcing strategies.
- Collaborated with hiring managers to determine staffing requirements and priorities.
- Developed job descriptions aligned with organizational needs and compliance standards.
Customer Service Representative
Conduent Call Center
Remote
02.2020 - 03.2022
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Utilized CRM software to track interactions and manage customer accounts effectively.
- Collaborated with team members to streamline processes and improve response times.
- Provided accurate product information, enhancing customer understanding and decision-making.
- Assisted in developing training materials to enhance team performance and service delivery.
- Maintained up-to-date knowledge of products and services to assist customers effectively.
Education
No Degree - Business Admin
Hinds Community College
Raymond, MS10-2025
No Degree - Medical Assistant
Delta Technical College
Ridgeland, MS04-2023
High School Diploma -
Velma Jackson Highschool
Camden MS05-2019
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Administrative procedures
- Calendar management
- Spreadsheet creation
- Document management
Timeline
Administrative Support
Independent
02.2025 - Current
Medical Records and Health Information Technician
Molina Healthcare
07.2024 - 01.2025
Team Lead - Talent Acquisition
Carenet Health
05.2023 - 06.2024
Customer Service Representative
Conduent Call Center
02.2020 - 03.2022
No Degree - Business Admin
Hinds Community College
No Degree - Medical Assistant
Delta Technical College
High School Diploma -
Velma Jackson Highschool