Jordan Hadad
New Bedford,MA
Summary
Business Administration student pursuing a career in sports management and operations, with experience supporting athletic events, coordinating event logistics, providing customer service, and working in fast-paced operational environments. Experienced in game-day operations, safety procedures, event setup, and team-oriented environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bank Teller
First Citizens Federal Credit Union
New Bedford, MA
03.2025 - Current
- Balanced cash drawer daily, ensuring accuracy and financial integrity.
- Processed deposits, withdrawals, checks, and loans with precision to ensure accuracy.
- Managed large sums of money accurately, upholding security protocols.
- Addressed customer inquiries, enhancing overall banking experience.
Game Day Assistant
Atlantis Charter School
Fall River, MA
12.2024 - 01.2026
- Supported director of athletics by coordinating logistics for home game events.
- Set up and dismantled equipment necessary for athletic activities.
- Ensured adherence to safety protocols and maintained operational efficiency during events.
- Substituted for volunteers to guarantee seamless execution of events.
Laborer
Massachusetts Department of Conservation and Recreation
Taunton, MA
05.2024 - 09.2024
- Coordinated campsite check-ins, facilitating positive visitor experiences.
- Ensured cleanliness of facilities, contributing to visitor satisfaction and park reputation.
- Oversaw security checkpoints, verifying parking tags to maintain authorized access.
- Addressed emergency situations promptly, ensuring visitor safety.
Attractions Attendant
Universal Orlando Resort
Orlando, FL
03.2022 - 05.2024
- Coordinated crowd control during peak times to ensure smooth flow at attractions.
- Implemented safety protocols to prevent incidents and ensure guest safety at Popeye & Bluto's Bilge-Rat Barges.
- Delivered attentive service to improve customer experience.
- Addressed visitor issues promptly, contributing to increased overall satisfaction.
Overnight Valet
Towne Park, Ltd.
Orlando, FL
07.2021 - 03.2022
- Greeted guests and assisted with baggage, enhancing overall guest satisfaction.
- Demonstrated strong customer service skills during all guest interactions.
- Guided guests to the front desk, to assist the hotel check-in process.
- Parked vehicles in designated areas to ensure efficient traffic flow.
Assistant Coach
Diamond After School Sports
Orlando, FL
06.2021 - 03.2022
- Developed coaching plans tailored to diverse skill levels and learning paces.
- Enhanced sports skills by promoting teamwork and discipline among students, contributing to their overall development.
- Instructed elementary students in baseball, soccer, and football fundamentals, fostering foundational skills and sportsmanship.
Aircraft Part Salesman
Flying Fish Aircraft Parts
Melbourne, FL
02.2020 - 05.2021
- Cultivated strong client relationships to accurately assess and fulfill aircraft parts needs.
- Delivered exceptional service to customers in-person and via phone, ensuring satisfaction and repeat business.
- Processed orders accurately and efficiently to ensure timely delivery of parts.
- Photographed and listed aircraft parts online, enhancing sales visibility and customer engagement.
Grocery Clerk
Publix
Viera, FL
10.2019 - 07.2020
- Assisted customers with product inquiries to improve their overall shopping experience.
- Resolved customer issues promptly to maintain high levels of satisfaction.
- Stocked shelves and organized displays to maximize product visibility and accessibility.
Education
Associate of Arts - Business Administration
Bristol Community College
Fall River, MA12-2027
High School Diploma - Viera, FL
Viera High School
Viera, FL05-2018
Skills
- Cash management
- Customer service
- Problem resolution
- Attention to detail
- Effective communication
- Sales and Cross-selling
- Phone etiquette
- Event coordination
Certification
- Adult and Pediatric First Aid/CPR/AED, American Red Cross, 12/2024 - 12/2026
Timeline
Bank Teller
First Citizens Federal Credit Union
03.2025 - Current
Game Day Assistant
Atlantis Charter School
12.2024 - 01.2026
Laborer
Massachusetts Department of Conservation and Recreation
05.2024 - 09.2024
Attractions Attendant
Universal Orlando Resort
03.2022 - 05.2024
Overnight Valet
Towne Park, Ltd.
07.2021 - 03.2022
Assistant Coach
Diamond After School Sports
06.2021 - 03.2022
Aircraft Part Salesman
Flying Fish Aircraft Parts
02.2020 - 05.2021
Grocery Clerk
Publix
10.2019 - 07.2020
Associate of Arts - Business Administration
Bristol Community College
High School Diploma - Viera, FL
Viera High School