Jordan Hale
Cullman
Summary
Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clerk
Cullman Jefferson Gas District
07.2024 - Current
- Processed customer transactions accurately and efficiently, ensuring timely service delivery.
- Managed inventory records, maintaining precise documentation for stock levels and orders.
- Collaborated with team members to streamline workflow procedures, enhancing operational efficiency.
- Assisted in training new staff on company protocols and software systems for seamless onboarding.
Office Manager
Hobbs Jewelers
09.2022 - 06.2024
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained inventory of diamonds, precious stones and metals.
- Performed repairs on jewelry items such as sizing rings and replacing stones.
- Polished and cleaned existing jewelry pieces to restore their original luster.
Accountant/Inventory Manager
Ray Pearman Lincoln
02.2022 - 09.2022
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Developed accurate budget forecasts and monitored actual performance against budgets.
- Managed employee records including payroll information, benefits enrollment forms.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
Receptionist
Wolfe Jones Law Firm
05.2021 - 01.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided assistance in copying, scanning and faxing confidential documents for clients as needed.
Front Office Receptionist
Hobbs Jewelers
10.2019 - 04.2021
- Greeted customers and visitors in a professional manner.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Scheduled appointments for clients and recorded all client data into the system.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Performed repairs on jewelry items such as sizing rings and replacing stones.
- Polished and cleaned existing jewelry pieces to restore their original luster.
- Inspected jewelry items for quality assurance purposes.
- Provided guidance to customers regarding the care and maintenance of their jewelry purchases.
Baby Sitter
Childcare Provider
09.2017 - 07.2020
- CPR and First Aid Certified
- Cared for children ages 3 months to 15 years old.
- Consistently ensured children were fed, bathed, diapers changed, and put to bed on parents schedule.
- Organized, handled laundry, and cleaned the house as needed.
- Assisted children with homework, assigned reading, and other activities.
- Coordinated play dates with other parents, childcare providers, and family as for parent approved list.
- Provided comfort and support distraught and injured children.
- Safely transported children to and from school, sport events, stores, and to parents.
Front Office Manager/Front Desk Receptionist
Recon Tech
04.2019 - 06.2019
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Scheduled appointments for clients and recorded all client data into the system.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Assisted with administrative tasks such as filing documents, photocopying, faxing.
- Received payments from customers and processed credit card transactions accurately.
Driver
Freddie Louis Auto Accessories
01.2019 - 04.2019
- Transported a shop car to the proper car dealership location.
- Identified potential client for paperwork.
- Collected multiple pictures of customer vehicle.
- Transported customers new or used vehicle to the shop for proper accessory service.
- Uploaded vehicle photos to computer.
- Examine vehicle accessories were correct when finished.
- Transported customer vehicle back to the correct car dealership.
- Successfully managed traffic conditions and time management.
- Transported shop car to next car dealership for on time pick up.
Cashier/Front Service Clerk/Cake Decorator
Publix
05.2013 - 09.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Developed creative designs for cakes based on customer specifications.
- Supervised and trained new decorators on proper cake decoration techniques.
- Maintained inventory of cake decorations, icing, and other supplies.
Server
Bar Louie
05.2016 - 10.2016
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional memory on ingredients for all food and drinks offered.
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
- Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections.
- Friendly communicating orders with the kitchen staff, bartenders, and managers when needed.
- Excellent time management with serving drinks and food, stocking supplies, cleaning tables and counters, and resetting tables.
- Computer skills: ordering drinks & food, printing receipts, and finalizing payments.
Education
Some College (No Degree) - General Studies
Calhoun Community College
Huntsville, ALHigh School Diploma -
Bob Jones High School
Madison, AL05.2014
Skills
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Calendar Scheduling
- Office Management
- Office Administration
- Customer Service
- Organizational Skills
- Time Management
- Staff Management
- Multi-line Phone Systems
- Inventory Control
- Property Management
- Property Leasing
- Bookkeeping
- Accounts Payable
- Accounting Software
- Insurance Sales
- Cake Decorating
- Childcare
Certification
- Driver's license
- CPR Certification
- CIS 101: Computer Lab Applications Class
Assessments
- Administrative assistant/receptionist, Proficient, 01/01/22, Using basic scheduling and organizational skills in an office setting
- Retail customer service, Proficient, 02/01/22, Responding to customer situations in a retail setting
- Office manager, Proficient, 04/01/21, Scheduling and budgeting
Timeline
Clerk
Cullman Jefferson Gas District
07.2024 - Current
Office Manager
Hobbs Jewelers
09.2022 - 06.2024
Accountant/Inventory Manager
Ray Pearman Lincoln
02.2022 - 09.2022
Receptionist
Wolfe Jones Law Firm
05.2021 - 01.2022
Front Office Receptionist
Hobbs Jewelers
10.2019 - 04.2021
Front Office Manager/Front Desk Receptionist
Recon Tech
04.2019 - 06.2019
Driver
Freddie Louis Auto Accessories
01.2019 - 04.2019
Baby Sitter
Childcare Provider
09.2017 - 07.2020
Server
Bar Louie
05.2016 - 10.2016
Cashier/Front Service Clerk/Cake Decorator
Publix
05.2013 - 09.2017
High School Diploma -
Bob Jones High School
Some College (No Degree) - General Studies
Calhoun Community College