Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Harrington

Tulsa,OK

Summary

Dynamic and dependable professional with extensive experience at Amazon and a proven track record in warehouse operations and customer service. Skilled in conflict resolution and effective communication, I excel in optimizing processes and ensuring customer satisfaction. Committed to maintaining safety standards while achieving high accuracy in order fulfillment.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Amazon
Tulsa, OK
07.2022 - 02.2025
  • Followed established guidelines for picking orders accurately.
  • Organized warehouse space for efficient storage of products.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.
  • Inspected incoming shipments for damage or discrepancies.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packaging and labeling of products for shipment.

Customer Service Representative

CiCis Pizza
Edmond, OK
01.2021 - 01.2022
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Processing payments for buffets.
  • Preparing ingredients, maintain the salad bar.
  • Answering call-in orders.
  • Clean the lobby at the end of the shift.

Guest Service Representative

Riversport Adventures
Oklahoma City, OK
04.2020 - 08.2020
  • Promoted season pass programs to encourage repeat business.
  • Resolved guest complaints in a professional manner.
  • Answered incoming calls from guests seeking reservations or general information.
  • Processing payments for day/season passes and parking.

Education

Associate of Business Administration -

Tulsa Community College
Tulsa, OK
05-2029

High School Diploma -

Mustang High School
Mustang, OK
05-2020

Skills

  • Customer service and support
  • Conflict resolution
  • Effective communication
  • Time management
  • Labeling and sorting
  • Dependability and punctuality
  • Warehouse safety

Timeline

Warehouse Worker

Amazon
07.2022 - 02.2025

Customer Service Representative

CiCis Pizza
01.2021 - 01.2022

Guest Service Representative

Riversport Adventures
04.2020 - 08.2020

Associate of Business Administration -

Tulsa Community College

High School Diploma -

Mustang High School