Jordan Harrison
Take 5 Oil Change
Houston,TX
4
years of professional experience
Supported store operations at Take 5 Oil Change through problem-solving, customer service, and team relationship building.
Helped manage inventory and POS systems while supporting sales and maintaining positive workplace culture.
Assisted with staff coaching and customer retention through strong communication and operational support.
Supported residential service work through maintenance troubleshooting and safety compliance.
Worked well with team members, adapted to changing needs, and delivered reliable results.
Used clear communication and problem-solving to support daily service tasks.
Work History
Residential Cable Technician
8 Months- Installed residential cable, internet, and voice services while verifying signal quality and device functionality.
- Troubleshot connectivity issues using meters, diagnostic tools, and work order specifications.
- Educated customers on equipment operation, service features, and basic connectivity maintenance.
- Repaired wiring, connectors, and outlets to restore reliable service performance.
- Documented completed repairs and service updates within field service systems.
- Coordinated route priorities and resolved complex service interruptions to maintain timely customer support.
Assistant Store Manager
3 Years 11 Months- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Team Member
4 Months- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance and efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma - Architectural Engineering
Skills
Positive guest interactions supported consistent customer service quality.
Daily store operations stayed on track through crew and activity support.
Accurate POS processing contributed to smooth sales and checkout flow.
Helpful customer guidance built rapport and improved service experience.
Organized inventory control kept stock records current.
Business planning and growth initiatives received active support.
Troubleshooting skills resolved technical issues efficiently.
System testing identified issues and supported reliable performance.
Network troubleshooting restored connectivity and supported stable operations.
Skills
- Positive and Effective leader with great problem-solving abilities
Timeline
Residential Cable Technician
Comcast
03.2026 - CurrentRead More
Assistant Store Manager
Take 5 Oil Change
12.2022 - CurrentRead More
Team Member
McDonald's
06.2022 - 10.2022Read More
Klein Cain High School
High School Diploma from Architectural Engineering
Read More