Summary
Overview
Work History
Skills
Timeline
Generic

Jordan Hart

Las Vegas,NV

Summary

I hope to obtain a cocktail position in an upbeat environment where I will provide superior customer service and will dedicate my attention to both the company and the guest.

Overview

10
10
years of professional experience

Work History

VIP Cocktail Server

Moorea Beach Club
02.2017 - Current


  • Entertain guest making sure they are having the best pool beach club experience
  • Greeted guests upon arrival to their sections and collected payment for the table . Checked to ensure payment info was correct and pre-authorized payment.
  • Efficiently and accurately took and delivered orders for bottles, cocktails and food. Whilst also preparing cocktails at the table, including chilled and mixed shots as.
  • Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction.
  • Skillfully promoted items on bottle list, while assertively up selling menu items
  • Followed all safety and sanitation policies when handling beverages to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the establishment and menu products.
  • Quickly recorded transactions in POS system to deliver prompt service
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly, attentive, genuine service while establishing a rapport with guests.
  • Assisted co-workers whenever possible.

Bartender

Tilted Kilt
05.2014 - 07.2021
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Poured drinks using standard pour according to specifications.
  • Managed strict beverage control to minimize waste.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash/credit card handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Skills

  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • experience in various POS like micros, Infogenesis, Aloha systems
  • Courteous, professional demeanor
  • High energy
  • Cash/ Credit card handling expert
  • Bar terminology
  • Liquor, Wne and beer knowlegde
  • Up-selling capability
  • 8yrs cocktailing experience
  • Outgoing personality
  • Flexible schedule capability

Timeline

VIP Cocktail Server

Moorea Beach Club
02.2017 - Current

Bartender

Tilted Kilt
05.2014 - 07.2021

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Jordan Hart