JORDAN HERNANDEZ
Manteca,CA
Summary
AIMING TO SECURE A FULL TIME DYNAMIC POSITION WITH RESTORATION HARDWARE AS AN EXPERIENCED ASSOCIATE TO ADVANCE IN PROFESSIONAL GROWTH AND DEVELOPMENT.
A FOCUSED AND ACCOUNTABLE EMPLOYEE WITH SIX YEARS OF EXPERIENCE WHO TAKES PRIDE IN THE TASK AT HAND.
Overview
6
6
years of professional experience
Work History
Restaurant Chef
Great Wolf Lodge
05.2021 - Current
- I have learned how to prioritize tasks in order to get the best quality and service to guests in a timely manner
- I have grown working more independently through this company as well
- Look over team as well as work with team through the duration of service
- Prepare/cook food through entire shift on the line as well as prep/main kitchen
- Trained new employees on stations on the line and in main kitchen.
Project Engineer/Superintendent
Vanguard Construction
04.2020 - 04.2021
- Working at Vanguard as a Project engineer/Superintendent I learned what it takes to lead and run a successful team in order to go beyond quality standards and customer expectations
- Schedule teams daily and report/log production daily
- Read and go over blueprints to give instruction to team daily
- Run multiple projects and teams at different locations successfully.
Cook
Facebook
02.2019 - 03.2020
- Hired as a cook, I have learned how to successfully work with my team as well as individually in order to ensure that all orders are made and properly served to customers
- Read orders thoroughly and deal with allergens
- Continual communication with team through entire order
- Prepared food before and after shift as well as cook orders throughout the day.
Associate, Customer Experience
RH
Tracy
01.2018 - 09.2018
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Maintained records of customer interactions, transactions, comments and complaints.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
Education
ConstructionManagement -
San Joaquin Delta College
06.2024
HighSchoolDiploma -
Lathrop High School
05.2017
Skills
- POSITIVE ATTITUDE
- PUNCTUAL
- DECISION MAKER
- FAST-LEARNER
- OPEN TO FEEDBACK
- RELIABLE
- MULTI-TASK
- CUSTOMER SERVICE
- MICROSOFT OFFICE
- ATTENTION TO DETAIL
- PRIORITIZE
- ORGANIZED
- PHONE AND EMAIL ETIQUETTE
Keyskillsqualities
- POSITIVE ATTITUDE
- PUNCTUAL
- DECISION MAKER
- FAST-LEARNER
- OPEN TO FEEDBACK
- RELIABLE
- MULTI-TASK
- CUSTOMER SERVICE
- MICROSOFT OFFICE
- ATTENTION TO DETAIL
- PRIORITIZE
- ORGANIZED
- PHONE AND EMAIL ETIQUETTE
References
- Mario Cornejo, Colleague, (209) 704-0169
- Josue Castenada, Colleague, (209) 814-7076
- Ryan Vantreese, Supervisor, (912) 230-8414
Timeline
Restaurant Chef
Great Wolf Lodge
05.2021 - Current
Project Engineer/Superintendent
Vanguard Construction
04.2020 - 04.2021
Cook
Facebook
02.2019 - 03.2020
Associate, Customer Experience
RH
01.2018 - 09.2018
ConstructionManagement -
San Joaquin Delta College
HighSchoolDiploma -
Lathrop High School