Jordan Hernandez
Conroe
Summary
Dynamic and results-driven professional with experience at Woodlands Center for Special Surgery, excelling in patient records management and effective communication. Proven ability to enhance team collaboration and improve customer service, ensuring seamless operations and high patient satisfaction. Committed to performance improvement and adept at software troubleshooting in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Representative
Woodlands center for special surgery
Conroe
02.2024 - 11.2024
- Provided support to medical staff during patient intake and procedures.
- Maintained organized patient records using electronic health systems.
- Communicated effectively with patients to explain procedures and services.
- Collaborated with team members to ensure smooth daily operations.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Associate of Science - Computer Science
Lone Star College
Houston, TXSkills
- Technical support
- Patient records management
- Effective communication
- Team collaboration
- Data analysis
- Software troubleshooting
- Time management
- Customer service
- Goal-oriented mindset
- Performance improvement
Timeline
Representative
Woodlands center for special surgery
02.2024 - 11.2024
Associate of Science - Computer Science
Lone Star College
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