Christian Lozada
Fort Myers,FL
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Representative
Kane’s Furniture
Fort Myers, FL
03.2023 - Current
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered questions and resolved concerns for customer support.
- Built relationships, earning client trust through listening to drive sales.
- Maintained customer interaction and activity records in CRM system.
Co-Founder
xNDAx
Fort Myers, FL
01.2023 - Current
- Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Facilitated communication between internal teams regarding progress of projects.
- Implemented established vision to standardize procedures and keep operation agile for dynamic conditions.
- Researched similar businesses to determine sales strategies, offerings and competitive advantages.
Route Sales Representative
Frito Lay
Fort Myers, FL
03.2020 - 12.2022
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Maintained accurate records of all deliveries and pickups.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Warehouse Operator
Floor & Decor
Fort Myers, FL
01.2019 - 02.2020
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Maintained accurate records of all goods received, shipped or transferred between warehouses.
- Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
Customer Service Representative
Two Men And A Truck
Fort Myers, FL
06.2016 - 11.2018
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Technology Support Specialist
Staples
Fort Myers, FL
02.2015 - 06.2016
- Worked with internal teams to deliver accurate information to customers and service accounts.
- Implemented and delivered new products and services to maintain relationships with clients and ensure client satisfaction through billing and invoicing processes.
- Developed and maintained strong relations with customers to meet quality expectations.
Education
High School Diploma -
Atlantic County Institute of Technology
Mays Landing, NJ06-2014
Skills
- Records Management
- Customer Support
- Market Research
- Sales Reporting
- Technical Troubleshooting
- Business Development
- Customer Relations
- Data Recovery
- Hardware Diagnostics
- Technical Support
- Merchandise Sales
- Route Management
- Consultative Sales
- Customer Service
- Building Rapport
- Inbound and Outbound Calling
- High-Energy Attitude
- Adaptive Team Player
- Product Sales
Affiliations
- Creative Writer
- Digital Artist
- Foreign Languages
- Site and app designing
Accomplishments
- Head Chef award for running a school restaurant smoothly and efficientl.
Certification
- CDL A driving license
Languages
English
Full Professional
Spanish
Limited
Japanese
Elementary
Community Event Organizer
5+ years hosting and leading team based recurring events that require immense team communication, creative problem solving, and strict time management.
References
References available upon request.
Timeline
Representative
Kane’s Furniture
03.2023 - Current
Co-Founder
xNDAx
01.2023 - Current
Route Sales Representative
Frito Lay
03.2020 - 12.2022
Warehouse Operator
Floor & Decor
01.2019 - 02.2020
Customer Service Representative
Two Men And A Truck
06.2016 - 11.2018
Technology Support Specialist
Staples
02.2015 - 06.2016
High School Diploma -
Atlantic County Institute of Technology
Similar Profiles
Richard KaneRichard Kane
Construction Worker at Kane’s constructionConstruction Worker at Kane’s construction
Anamika OjhaAnamika Ojha
Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)Director of Amazon Accounts at eSolutions Furniture (Bush Furniture / Bestar Furniture)
Carl W. BroughtonCarl W. Broughton
Retail Sales Specialist at Gracious Living Furniture, Dba Riley's Furniture & MattressesRetail Sales Specialist at Gracious Living Furniture, Dba Riley's Furniture & Mattresses
Sergio BaradatSergio Baradat
Construction Superintendent at G&G Construction and DesignConstruction Superintendent at G&G Construction and Design
FRANCES SAYRESFRANCES SAYRES
High School Mathematics Teacher at Labelle High SchoolHigh School Mathematics Teacher at Labelle High School