My name is Kaleecia Kendrick, a representative known for productivity and efficiently completing tasks. Im skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals. Im very dependable at my profession very loyal and hardworking and excels at multitasking in fast-paced environments. I am also a customer support specialist with documented history of exceeding customer expectations. Im calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Overall i am an achiever and would love the opportunity and experience.