RENICE ERMITUS

Adept at technical troubleshooting and delivering exceptional customer support, I leveraged my multilingual capabilities at Alorica to enhance client satisfaction and loyalty. With a background in marketing management and a knack for effective communication, my skills in system software expertise have consistently driven positive outcomes.

• French
• Creole
• English
• Spanish

• Interacted with customers daily with highly positive feedback.
• Worked to develop and maintain the company brand with customers, as well as build customer loyalty.
• Multilingual customer service.
• Demonstrated accuracy in cashiering, cash handling and credit-card processing.
• Conducted outbound and inbound calls for surveys.

Billy Jacques :7183148882

Ana Lucia       : 9542407668