Jordan Hernandez
Las Vegas
Summary
Detail-oriented and motivated sales associate known for exceptional interpersonal skills and product expertise. Experience in engaging customers and promoting services, while maintaining high standards of service and operational efficiency. Ready to leverage strengths to enhance client satisfaction and contribute to team success.
Overview
7
7
years of professional experience
Work History
Sales Team Member
Petland Las Vegas
Las Vegas, NV
01.2026 - 03.2026
- Assisted customers in selecting appropriate pet products to enhance their experience.
- Maintained cleanliness and organization of sales floor to create an inviting atmosphere.
- Provided knowledge on pet care and product features to educate customers effectively.
- Collaborated with team members to achieve sales goals and maintain high service standards.
- Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
- Engaged with customers through active listening to address inquiries and resolve concerns promptly.
Front Desk Sales Associate
Valley Fitness
Fresno, CA
04.2025 - 09.2025
- Assisted customers with membership inquiries and sales transactions.
- Provided exceptional customer service, enhancing overall member satisfaction.
- Demonstrated product knowledge to promote fitness programs and services effectively.
- Managed front desk operations, ensuring smooth check-in processes for members.
- Processed payments and maintained accurate financial records daily.
- Collaborated with team members to create an engaging gym environment for clients.
Pool Technician
Pools Plus Inc.
Fresno, CA
05.2024 - 06.2025
- Conducted routine maintenance on residential and commercial pools, ensuring optimal water quality and safety standards.
- Performed thorough equipment inspections, identifying and resolving operational issues to maintain efficient pool systems.
- Assisted customers with product selection, providing expert guidance on pool chemicals and maintenance supplies.
- Maintained accurate records of service visits, documenting repairs and maintenance performed for client transparency.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Motor Transport Operator
United States Marine Corps
Oceanside, CA
04.2019 - 03.2023
- Operated various military vehicles, ensuring compliance with safety protocols and operational standards.
- Conducted routine maintenance checks on transport equipment to maintain optimal performance and reliability.
- Coordinated logistics for troop movements, enhancing efficiency of transportation operations.
- Trained junior operators on vehicle handling and safety procedures, fostering a culture of safety awareness.
- Monitored vehicle condition reports, ensuring timely repairs and minimizing downtime during operations.
- Collaborated with logistics teams to support mission readiness through effective vehicle deployment strategies.
Education
High School Diploma -
Buchanan High School
Clovis, CANo Degree - Veterinary Science
San Joaquin Valley College
Fresno, CA09-2024
Skills
- Customer relationship building
- Sales presentations
- Cold calling
- Upselling and cross selling
- Customer service
- Time management
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Client engagement
- Complex Problem-solving
Timeline
Sales Team Member
Petland Las Vegas
01.2026 - 03.2026
Front Desk Sales Associate
Valley Fitness
04.2025 - 09.2025
Pool Technician
Pools Plus Inc.
05.2024 - 06.2025
Motor Transport Operator
United States Marine Corps
04.2019 - 03.2023
High School Diploma -
Buchanan High School
No Degree - Veterinary Science
San Joaquin Valley College