Summary
Overview
Work History
Education
Skills
Timeline
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Jordan holmes

Ephrata,Pennsylvania

Summary

Adept at multi-tasking and verbal communication, I enhanced customer satisfaction and team efficiency at Vigis. Leveraging skills in customer service and financial records analysis, I drove improvements in service delivery and operational effectiveness. My proactive approach and ability to meet diverse needs underscore my achievements in dynamic environments.

Overview

6
6
years of professional experience

Work History

Catering Staff Member

Vigis
Leola, PA
01.2019 - Current
  • Delivered meals to off-site locations according to the schedule provided by the catering manager.
  • Made meals following company standards and requirements.
  • Explained food preparation methods and ingredients to enable patrons to make educated decisions.
  • Provided excellent customer service, addressing guest inquiries and concerns promptly.
  • Interacted with guests to obtain feedback on product quality and service levels.

Swim Coach

Conestoga Valley School District
Lancaster, PA
05.2022 - 08.2024
  • Guided athletes with encouragement, motivation, and nutritional advice to support athletic performance and overall well-being.
  • Built relationships with parents and swimmers to increase the likelihood of repeat business in future swim lessons sessions.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Collaborated with other staff members to develop long-term goals for the program.
  • Guided athletes with encouragement, motivation, and nutritional advice to support athletic performance and overall well-being.

Lifeguard

YMCA
Lancaster, PA
07.2019 - 09.2022
  • Monitored the surrounding environment constantly to watch for potential risks.
  • Maintained constant surveillance of the pool or body of water to react to emergencies appropriately.
  • Educated patrons about safe swimming practices through public announcements.
  • I filled out incident and accident reports and submitted them to the supervisor.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.

Education

Agribusiness Management

Pennsylvania State University
University Park, PA
05-2026

Skills

  • Verbal and written communication
  • Order processing
  • Multi-tasking strength
  • Financial records analysis
  • Customer service
  • Time management
  • Goal oriented
  • Merchandising

Timeline

Swim Coach

Conestoga Valley School District
05.2022 - 08.2024

Lifeguard

YMCA
07.2019 - 09.2022

Catering Staff Member

Vigis
01.2019 - Current

Agribusiness Management

Pennsylvania State University

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Jordan holmes