Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jordan Island

Riverdale,GA

Summary

Dynamic and results-driven professional with experience, excelling in order accuracy and customer engagement. Proven ability to enhance customer satisfaction through efficient order fulfillment and effective complaint resolution. Adaptable and self-motivated, consistently meeting deadlines in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Online Grocery Associate

Walmart
08.2024 - 03.2025
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Overnight Stocker

Dollar Tree
01.2024 - 07.2024
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.

Overnight Stocker

Publix
05.2023 - 11.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Cashier

Dollar General
05.2022 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor In Music - Music

Tennessee State University
Nashville, TN

Bachelor Of Film And Television - Film And Video Production

Atlanta Metropolitan State College
Atlanta, GA

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution

Accomplishments

  • Keeping a customer order pick rate 100% for 20 days.
  • Maintaining a 90% product placement reducing customer complaints about the wrong location.

Timeline

Online Grocery Associate

Walmart
08.2024 - 03.2025

Overnight Stocker

Dollar Tree
01.2024 - 07.2024

Overnight Stocker

Publix
05.2023 - 11.2023

Cashier

Dollar General
05.2022 - 08.2022

Bachelor In Music - Music

Tennessee State University

Bachelor Of Film And Television - Film And Video Production

Atlanta Metropolitan State College

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