Jordan Jackson
Nanuet,NY
Summary
Experienced Sales Associate with a proven track record of delivering outstanding customer service and driving consistent sales growth. Highly skilled in sales strategy, visual merchandising, inventory optimization, and problem-solving, with a history of exceeding targets through precise record-keeping and personalized customer recommendations. A driven and creative worker with a strong passion for music production, bringing a solid foundation in audio engineering and hands-on expertise in digital audio workstations. Known for an upbeat attitude, attention to detail, and commitment to producing high-quality work that engages and resonates with audiences.
Overview
4
4
years of professional experience
Work History
Front End Manager
Floor and Decor
08.2024 - Current
- Led daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored new staff on best practices and operational procedures.
- Drove sales growth through personalised customer service at Floor and Decor..
- Boosted conversion rates by mastering product knowledge and tailoring recommendations to customer needs.
- Contributed to team's success through proactive problem-solving and efficient inventory management.
- Maintained meticulous records of sales transactions and inventory levels.
- Ensured accuracy in pricing and product information, minimising errors and enhancing customer trust.
- Conducted performance evaluations, providing constructive feedback to team members for development.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
Warehouse Associate
UPS
05.2024 - 08.2025
- Streamlined warehouse processes, boosting efficiency and reducing errors.
- Implemented innovative sorting techniques, leading to faster shipment turnaround times.
- Optimised warehouse operations, enhancing efficiency and minimising errors.
- Introduced advanced sorting methods, resulting in accelerated shipment processing times.
- Fostered strong teamwork, coordinating effectively with cross-functional departments.
- Facilitated smooth information flow, ensuring seamless order fulfilment processes.
Forklift Operator /Retail Team Lead
The Home Depot
02.2023 - 04.2024
- Operated forklifts with precision, ensuring safe and efficient material handling.
- Streamlined warehouse operations, reducing loading times and enhancing productivity.
- Coordinated with team members to optimise inventory management.
- Implemented new storage strategies, resulting in improved space utilisation and faster order fulfilment.
- Consistently exceeded performance targets, achieving high accuracy in order picking and placement.
- Received recognition for outstanding contribution to operational efficiency.
- Resolved customer inquiries and complaints effectively, fostering loyalty and repeat business.
- Enhanced customer experience by implementing product knowledge sessions for team members.
Assistant
Alvin Ailey American Dance Theater
06.2022 - 08.2022
- Executed tasks with precision at Alvin Ailey American Dance Theater, consistently meeting deadlines.
- Contributed to successful summer season preparations.
- Streamlined summer season preparations at Alvin Ailey American Dance Theater, enhancing operational efficiency and contributing to a successful performance run.
- Meticulously managed administrative tasks at Alvin Ailey, maintaining accurate records and ensuring all production elements aligned with artistic requirements.
Education
Associates Degree - Marketing
Rockland Community College
05.2024
Skills
- Customer service
- Workflow optimization
- Flexible strategic thinking
- Dynamic communication skills
- Administrative skills
- Performance optimization
- Listening skills
- Cash handling
- Team building
- FL studio experience
- Flexible creative approach
- Creative strategy
Timeline
Front End Manager
Floor and Decor
08.2024 - Current
Warehouse Associate
UPS
05.2024 - 08.2025
Forklift Operator /Retail Team Lead
The Home Depot
02.2023 - 04.2024
Assistant
Alvin Ailey American Dance Theater
06.2022 - 08.2022
Associates Degree - Marketing
Rockland Community College