Jordan Jaques-Smith
Westbrook,ME
Summary
- Self-motivated, detail-oriented, and incredibly eager to learn and integrate a vast variety of knowledge.
- Excellent observational, organizational, and communication skills when working with customers.
- Team-oriented, able to both assist team members with tasks and take in constructive criticism.
- Maintains manners and professionalism in all circumstances.
- 18 months of food service experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Prep Cook
Salvage BBQ
07.2023 - 12.2023
- Enhanced kitchen efficiency by maintaining clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef's instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Assisted with menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Contributed to positive work atmosphere through effective communication and teamwork among staff members.
Associate
Elevation Burger
05.2023 - 07.2023
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed diverse team of professionals, fostering inclusive work environment that encouraged collaboration and innovation.
- Led training sessions for new employees to ensure smooth integration into company culture and workflow.
- Maintained day-to-day and long term hygiene of workspace, customer seating areas, and storage facilities to maintain health standards of all operations.
Construction Laborer
Genex
11.2022 - 05.2023
- Used variety of hand-held and power tools to construct steel-frame walls
- Learned proper conduct and safety behaviors in active construction settings
- Refined ability to split tasks with team members in efficient manner to accomplish current project goals
- Demonstrated enthusiasm towards learning trade skills and self-improvement
- Demonstrated focus towards finishing assigned task with as much quality and attention to detail as possible
Associate
Elevation Burger
07.2022 - 11.2022
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed diverse team of professionals, fostering inclusive work environment that encouraged collaboration and innovation
- Led training sessions for new employees to ensure smooth integration into company culture and workflow.
- Maintained day-to-day and long term hygiene of workspace, customer seating areas, and storage facilities to maintain health standards of all operations.
Instacart Driver
Instacart
07.2021 - 07.2022
- Communicated well with customers, co-workers and management to resolve issues and problems in quick and efficient manner
- Provided delivery service to customers within established time frames
- Maintained positive customer relations and presented positive image of organization through positive attitude, dedication, responsibility, and enthusiasm.
Sales Associate
Bed Bath & Beyond
02.2020 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Game Stop Inc
10.2018 - 02.2019
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Solved customer challenges by offering relevant products and services
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Lifeguard
YMCA Of WNC
07.2016 - 05.2018
- Monitored safety of guests in and around swimming pool
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Attentively monitored swimmers to identify distress
- Saved distressed persons using rescue techniques and equipment
- Completed basic maintenance and repairs to keep pools functioning properly
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness
- Detailed safety rules and procedures regarding activities to customers and guests.
Education
High School Diploma - Construction
Southern Maine Community College
Political Science
Asheville High School
Political Science
Western Carolina University
Asheville Buncombe Technical Community College
Virginia Western Community College
Skills
- Communication skills
- Team Oriented
- Dish Preparation
- Effective Prioritization
- Cutting Techniques
- Proper Storage Procedures
- Portion Standards
- Computer skills (6 years)
- Microsoft Office (7 years)
- Microsoft Excel (6 years)
- Stocking and Replenishing
- Sanitization Protocols
Certification
First Aid Certification
Lifeguard Training
Driver's License
OSHA 10
Timeline
Prep Cook
Salvage BBQ
07.2023 - 12.2023
Associate
Elevation Burger
05.2023 - 07.2023
Construction Laborer
Genex
11.2022 - 05.2023
Associate
Elevation Burger
07.2022 - 11.2022
Instacart Driver
Instacart
07.2021 - 07.2022
Sales Associate
Bed Bath & Beyond
02.2020 - 01.2021
Sales Associate
Game Stop Inc
10.2018 - 02.2019
Lifeguard
YMCA Of WNC
07.2016 - 05.2018
High School Diploma - Construction
Southern Maine Community College
Political Science
Asheville High School
Political Science
Western Carolina University
Asheville Buncombe Technical Community College
Virginia Western Community College